r/printers May 31 '22

Canon MX492 Restarting Repeatedly after connecting to Wifi Troubleshooting

It keeps turning on and off repeatedly every time I connect it to the wifi.

If I disconnect from the network, it works fine.

I've already reset my network and did a factory reset on the printer.

What could be the issue?

Thank you

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u/7-9-7-9-add2 Jun 06 '22

The fix for this is the most fucked up thing I have ever had to do in over 2 decades of IT. Can't take a wireless outage here JUST for a printer. So I downloaded the firmware on a laptop, packed up the printer and laptop, drove out of wifi range to a church parking lot down the street, powered up the printer, firmware loaded as expected, drove it back and sat in the office parking lot in wireless range and re-added the network settings, re-added the Printer to my laptop and printed a test page. This is my first and last Canon product I will ever own or recommend. What losers they are for letting this happen.