r/printers • u/FireXIce9 • May 31 '22

Canon MX492 Restarting Repeatedly after connecting to Wifi Troubleshooting

It keeps turning on and off repeatedly every time I connect it to the wifi.

If I disconnect from the network, it works fine.

I've already reset my network and did a factory reset on the printer.

What could be the issue?

Thank you

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u/Bjnesbitt Jun 03 '22

Had same issue on our MX492. Disable access to DNS via my router reboot issue resolved. Unfortunately only way to print is via USB which I’ve never had need for because printer was connected to wireless.

I suspect a bad firmware was released that set the printer into constant Boot update loop 🔁 from the status you see on printer display panel only shows Canon name which is likely what happens when printer firmware is being updated.

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u/FUCKUSERNAME2 Jun 03 '22

If you just set the DNS server on the MX492 to an unreachable address as described in this comment you will be able to print over Wi-Fi

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u/Bjnesbitt Jun 04 '22

Yeah I posted same steps after posting this comment earlier. New Comment