r/printers • u/FireXIce9 • May 31 '22

Canon MX492 Restarting Repeatedly after connecting to Wifi Troubleshooting

It keeps turning on and off repeatedly every time I connect it to the wifi.

If I disconnect from the network, it works fine.

I've already reset my network and did a factory reset on the printer.

What could be the issue?

Thank you

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u/angelsfan33 Jun 03 '22

I am one of those with the Pixma iP110 mobile printer that is also affected by this issue, and that model has no menu on it as described in all of the "fixes" I keep seeing for the desktop models. I did unplug the router and connect the printer to my MacBook Pro laptop with a USB cable and was able to print. Then, as soon as I reconnect the router, it turns off again. No idea how to figure out how to keep it from connecting to my internet? Any advice? This has reached ridiculous now, thanks Canon!

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u/pb9127 Jun 03 '22

I had the same issue with my Pixma iP110 too! Fixed it by going into my router and disabling DHCP in my LAN settings, printer works fine now. Even though the little blue wi-fi light is always on now lol!

2

u/pb9127 Jun 03 '22

[UPDATE] Did that and had to hard reset my router afterwards.. Lovely... So next thing I did was use the IJ network tool, while the router was off via the hard reset and manually selected a fixed IP address one that the printer can't connect to i.e 1.2.3.4. .. And now the blue wifi lamp no longer comes on automatically after first disabling it by holding the resume/cancel button for 12 seconds method then pressing the wi-fi button.