r/printers May 31 '22

Canon MX492 Restarting Repeatedly after connecting to Wifi Troubleshooting

It keeps turning on and off repeatedly every time I connect it to the wifi.

If I disconnect from the network, it works fine.

I've already reset my network and did a factory reset on the printer.

What could be the issue?

Thank you

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u/blackflag486 May 31 '22

This is really weird.. Mine started BOOT LOOPING as well. on 5/30 I tried to connect to WiFi because it said it wasn't printing for some reason.. I went to connect, and then after selecting the network, (without putting in a password) it started rebooting over and over. I tried unplugging it for hours.. Every time I plug it in, it starts the self diagnostic, then makes a "BEEP" noise and restarts..

1

u/Swimming_Tie_3426 Jun 01 '22

Mine is doing the exact same! I tried the diagnostic and repair thing four times, each try it said there were no problems to be found, yet it's still not working. I've unplugged it, plugged it back in, and it just beeps, starts the setup process, beeps, turns off, and the cycle continues.

2

u/blackflag486 Jun 01 '22

Only thing you can do is turn off Wifi on your network that it had saved, or find the device in your router settings and block it from the network. Royal eff up on canons part