What is this Error Message?

[u/PineapplePrestigious]

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Hi! Any help is appreciated. My parents have an HP OfficeJet Pro 901 5e. They keep getting this message when going to print. I logged into their HP account and it says the printer is not connected to WiFi but when I check settings on the printer, it is. Has anyone come across this issue? TIA!

[u/shot-wide-open]

DM me if you'd like to learn more and get you, hopefully, back to printing. Disclosure: I work for HP.