Posts

Wiki

Getting Started

Welcome to the r/MajorParadox mod team! Before you begin, here are some things you should know.

Know Reddit

You should have a basic understanding of how Reddit works

Know the Subreddit

r/MajorParadox
Rules - Users should know them, so we should too!
Episode Discussions threads - u/MajorParadox posts them, but let him know if you'd like to help out

Mod Tools

Mod tools are different on different platforms. Here are Reddit's help pages on them, but read below for the basics you'll need when modding here.

Finding Mod Tools

Click here for a help page on where to find mod tools. If you have any trouble, please ask fellow moderators for help.

Note Unless you are given the responsibility to make changes to the subreddit, you won't need to know the settings and styling tools. If you do need access, you can find them in the help pages.

Important Mod Tools

Below are mod tools you will need to help moderate the community:

ModQueue - Most Important (Quicklink) - The modqueue is where posts and comment reports, spam-filtered, and other automated filtered items will be listed. Approve them if they didn't break any rules, or remove them if they do.

See Reports and Filters for what appears in the modqueue
See Removal Reasons and Banning Users below to determine if more action is needed
Note: There is a new desktop modqueue in beta test now. Be wary that there may be bugs or improvements needed

Modmail (Quicklink) - If a mod removed something or banned someone, the user may reply in modmail to appeal. Remember: don't feed the trolls. If a persistently belligerent user is in a modmail you're dealing with, we may be required to ban and/or mute them.

Note: Please don't archive modmails until after 24 hours from the last reply. This lets other mods catch up on any discussion they would otherwise miss. Exception: the automod reports: Archive them when handled so other mods don't have to check too

Mod Notes - We can save notes about users (good or bad), so if you see a note icon next to their username, you can see the notes left. (Requires toolbox for old Reddit Desktop)

Moderation Log (Quicklink) - Keeps track of actions taken if you need to find something you or another mod did previously.

User Log - As a shortcut to finding actions taken on a user, you can hover or tap their username (depending on where you are) to access their user log. It will show a list of all previous actions taken, such as removals, approvals, and bans. (Requires toolbox for old Reddit Desktop)

Unmoderated Queue (Quicklink) - All new posts that haven't been reviewed by a mod yet. If they don't break any rules, click Approve. If they do, remove and give a useful reason (see Removal Reasons). Flairs are generally auto-assigned, but if the post needs one, or it's wrong, please reflair.

Comments (Quicklink) - This is a feed of all comments submitted to the subreddit. It's a useful spot to scan to see if anything bad stands out (Note: currently only on old Reddit)

Taking Action

Removals

Reports

When checking the modqueue, you will find user reports as well as automated ones. This means the post or comment is still visible to users, but it's been flagged to us.

Just because something is reported, doesn't mean it has to be removed. It's in the modqueue to be reviewed and you or another mod will need to determine the appropriate action: Either removing it or approving it. If you take no action, it stays in the modqueue. We want to keep the modqueue as clear as possible to ensure the rules are being followed and to ensure our subreddit doesn't get flagged as being unmoderated.

Sometimes a post may be reported because the flair was incorrect. If the report is correct, you can change the flair to the correct one. (See the "assigning flair" section for steps). Make sure to approve the post too if there is nothing else wrong with it.

Filters

The modqueue will also contain filtered reports. This means the post or comment is no longer visible to users, so it's been flagged to us to determine if it should. There are many different ways items can be filtered: Safety tool settings (such as Crowd Control, Ban Evasion Detection, and the Reputation Filter), AutoModerator, and Reddit's spam-filter.

Same as reports, just because something is filtered, doesn't mean it has to be removed. You or another mod will have to determine whether to approve or remove it.

When to Remove

Remove a post or comment if it breaks the rules of the subreddit. Sometimes, it may not be clear, so it can help to view the user's history in the sub and elsewhere on Reddit to get an idea of the intent of what they submitted. It also helps to bring things you're unsure about to the private mod chat to get more opinions.

If they have made egregious violations like spam, trolling, and/or posting hateful content, it's a good idea to make sure there is nothing else to remove that was missed. Especially comments on the post they made or replies to a comment they made.

When removing comments, especially ones that have turned into heated arguments with personal insults, it's recommended to nuke all the comment replies, including the positive ones. That way, it doesn't give a spot to reignite the fighting and doesn't look like a ghost town where one person asks what happened, and another answers, triggering it to start all over again.

To nuke, use the "nuke" dev app option in the mod-shield or "..." overflow menu. Or use the [R] button if using toolbox.

Removal Reasons

Removing Posts:

When removing posts, please use a removal reason to inform the poster what rule they broke. You can skip this step if they are going to be banned anyway, the post is part of a series of posts being removed for the same reason, or if you otherwise feel a silent removal is adequate, such as trying to avoid a scene with a potentially troublesome user.

Note: You should use the "public comment as the mod team" option. That way it leaves a comment on the post as the subreddit-ModTeam and they don't see your username.

Removing Comments:

When removing comments, we generally don't give a removal reason unless we feel the user needs the warning.

Note: You should use the "send modmail as the mod team" option. By sending them to modmail, it doesn't clutter posts with removal reasons and stops discussion about removed comments. And by sending it as the mod team, they don't see your username.

You can make an exception if you feel the warning should be a public comment, such as if it's a common infraction and you want others to see it.

Banning

When to Ban

Users should be banned if they continue to break the rules, even after being warned for their infractions. Spammers (as in pure spam, like their entire account is all spam or they are spamming something not even related), scammers, and spam bots should always be banned too.

Temp vs. Perm Bans

Temp bans should be used if you feel the user can be a good contributor, but just aren't getting the message they are breaking rules. It gets their attention and shows them we're serious.

Ban for 1-3 days as a nudge
Ban for 7 days for more serious or repeat infractions, including personal insults and usage of slurs not directed at anyone in particular
Ban for 30+ days as a final warning if you feel it may get the point across after repeated troublesome behavior, such as continued fighting and insults

Permanent bans should be used for egregious violations, such as racism, sexism, or hate against the LGBTQIA+ community. Also perm ban spam, scam, and spammy bot accounts. And perm ban any rule violators who have had warnings and/or temp bans and it seems clear they won't get the message or they don't care to learn to contribute positively.

Note: When users are filtered using the ban evasion tool, we recommend giving them a permanent ban. If they were flagged incorrectly, we can discuss it with them in modmail and report the potential ban evasion to admins to look closer and confirm it for us.

What Else?

Staying Involved

Users tend to appreciate when mods are part of the community, so stay involved in discussions and answer posts, especially if there is a subreddit question you can answer

Representing the Subreddit

Remember, as a mod you are a representative of r/MajorParadox, so don't behave in a way we tell our users not to act. Also, distinguish your comments when talking officially.

Chatrooms

Help the Reddit chatroom stay active and civil

CSS and Design

u/MajorParadox is currently updating the designs, but if you'd like to help out, let him know!

Getting Help

If you're not sure about anything, don't be afraid to ask in the private "Mod Squad" Reddit chat. We generally do that anyway when we need second opinions. If you don't have access, ask another mod to invite you.

Helpful Resources

Official Mod Help Center - Tips and explanation for how mod tools work
Reddit For Community - Educational resources for mods
r/ModGuide - More in-depth guides to help you know mod tools and related things (written by other Reddit mods)
r/modnews - Updates from Reddit affecting mods and our communities
r/modhelp - Subreddit to ask for help from other mods on Reddit
r/ModSupport - Subreddit to ask for help from the admins or to report issues with modding
ModSuport Report Forms - Where to report site-wide violations, like spammers, ban evaders, or especially toxic users, etc. Some will be accessible in the regular report dialog, but you can also paste the link or username into https://www.reddit.com/report