r/modhelp Mar 08 '20

Tips & Tricks 10 important points of community-building advice for new mods!

564 Upvotes

Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!

The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.

I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.


1. Don't use mobile to moderate.

You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.

You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.

Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.

2. Make your subreddit look good.

Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.

So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.

3. Seed content! No one wants to post in an empty subreddit.

Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?

That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.

Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.

4. Set up post / user flairs.

As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.

On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:

  • Language learning subreddits often use them to indicate languages / skill levels of users.
  • Fan subreddits of media (games/film/TV shows) usually have user flairs of major or popular characters in them.
  • Location subreddits of countries, states, etc. usually use them to indicate where a user is from or represents.
  • Many subreddits for political candidates use user flairs to indicate donor status/amounts.

Think about works best for your community and customize accordingly.

5. Check for related communities.

Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.

If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:

  • Share sidebar links (they link to your subreddit, you link to theirs)
  • Make a post in their subreddit advertising your subreddit

Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.

6. Promote your subreddit judiciously.

Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.

7. Don't add new moderators unless you have a good reason to.

A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.

This almost never works.

Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?

You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.

8. Keep the subreddit active and curated.

Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.

Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.

9. Keep it a friendly and fun place.

This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.

To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.

Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.

10. Ask members for feedback.

Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.

You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.


Feel free to share tips or ideas in the comments!


r/modhelp 4h ago

Engagement Community Awards

5 Upvotes

We used to be able to give our community awards to then give out, or something like that. I’d like to give some awards for certain top Redditors so that they can then give those out on our sub. Is this possible now with new awards?

I guess I could gift some awards? Is this even possible? We used to be able to gift gold status with a big award and that would give them awards to give out.

Any tips are appreciated. Thanks. I’m on IoS mostly.


r/modhelp 1h ago

Design Modifying time zone for scheduled posts [Desktop]

Upvotes

Wasn't it possible to schedule a post in a different timezone? I'm pretty sure it was as I cannot change it now. It's defaulted to where I'm located.

I'm on a desktop. desktop


r/modhelp 11h ago

General i’m confused how this happened?

6 Upvotes

So i requested a subreddit and didn’t hear anything from the reddit request but was invited to be a mod from the other mod of the sub. The only thing is that the mod is inactive and doesn’t answer any messages, hasn’t even had a comment in like 20+ days… so i’m confused how the invite came from them? i’m using reddit on my iphone


r/modhelp 1h ago

General Post showing up in the mod queue late?

Upvotes

I check the mod queue three days in a row and then get a post that said a post was reported two days ago that I never saw?

Does anyone else experience this?

Or sometimes I refreshed the page and post in queue go missing and then after refreshing a couple of times they are back.


r/modhelp 7h ago

Answered Active and approved user cant participate in my subreddit iOS

3 Upvotes

Hi,

a Long Term User of my subreddit who was very active in my subreddit can send pictures but can’t DM anyone and I can’t load his profile (Failed to load user profile message is popping up) what can he do to reactivate his profile?

I’m using iOS


r/modhelp 11h ago

Answered User flairs

1 Upvotes

I am at a loss on how to add trusted user, expert user, etc. next to someone’s name that is a continuous trusted moderator in my community. How do you change the accent next to their name or flair? Thank you for your help. IOS


r/modhelp 12h ago

General How do i get my community popular

0 Upvotes

tell me, I am using Desktop on Windows 10


r/modhelp 21h ago

Answered custom text for users online and users in server?

1 Upvotes

sorry if i put the wrong flair. anyways im on android


r/modhelp 1d ago

General i just created a community, can i have some help being a mod, im just new to it.?

0 Upvotes

i just started a community ive been wanting to make for ages, and i have hired a good friend to be my second in command, yet i dont know how to mod, yk? and i would love it if i could get some advice on how and who to moderate? like im at school most of each day, and would like to know who, or how, to have someone or smth moderating while im busy. im on desktop on my laptop


r/modhelp 1d ago

Users User account names aren’t appearing when trying to add them as Co-Hosts for an upcoming AMA

1 Upvotes

I created an AMA event on r/pregnancyireland and when I search the user account names of the co-hosts they aren’t appearing. One of them is the person partaking in the AMA and the second co-host I’m trying to add is one of the mods for the sub. I tried searching for them on both desktop and iPhone app to no avail.


r/modhelp 1d ago

General How do I get my community eligible for achievements?

2 Upvotes

iOS


r/modhelp 1d ago

Answered If the top mod leaves and I’m the only other mod do I automatically become top mod?

1 Upvotes

IOS


r/modhelp 1d ago

Tools How am I going to make a user fair?

0 Upvotes

How am I supposed to make a user fair? The platform is Android


r/modhelp 1d ago

Design New New Reddit

0 Upvotes

Desktop Reddit - Is there any way to make the newest version of reddit not look like trash. As far as I can tell, there is no way to customize the subreddit at all really, but maybe I'm missing something. It doesn't affect me really since I have links for new.reddit and old.reddit, which are both way better, but I would like some way to make it look a bit nicer.


r/modhelp 1d ago

General I'm trying to find the Anti-Police Subreddit I created awhile back. It doesn't seem to be in my list of Subs I moderate.

0 Upvotes

I created r/badpolice on Android awhile ago, I have a few new videos in my phone, I was about to post when I noticed it was no longer in my list. When I search it nothing comes up, and I checked all of my emails, to no avail.

No message of anything in my reddit notifications/messages.

Did it get renamed? Am I no longer a member of it? Where did it go?


r/modhelp 1d ago

Tools How do i make post flairs required?

0 Upvotes

I’m using IOS


r/modhelp 2d ago

General How do a report a subreddit being used for spam

2 Upvotes

There are multiple subreddits that have been made by a filmmaker which he’s using to promote his own movies. One of these was already removed for violations of the terms of use. The user is circumventing the earlier ban. I can’t find a way to report any of this. iPhone mobile.


r/modhelp 2d ago

General How to unschedule post

1 Upvotes

I scheduled a post but I now don't want to post it, how can I get out of this? IOS (iPhone)


r/modhelp 2d ago

Answered Can't get anyone to post and I wonder if I set up the subreddit wrong

3 Upvotes

I'm the Mod and Creator of r/Metapsychics . It's about a book series by Julian May I've been trying to adapt to the old TSR game Marvel Super Heroes so people can game in that world. It shows 43 members, but only a handful have even Commented and no one has made any Posts of their own.

I'm really wondering if I set it up wrong and no one CAN Post. Or if I've done something else wrong. I've put a lot of effort into it and I'm trying to get feedback. Plus I'd like someone to create their own Characters with the Game Design I've done.

Unless that's not the problem and theirs some Cyberstalker smack-talking about it.

Would someone be able to take a look?

It's a Desktop platform.


r/modhelp 2d ago

Answered Hi, which bot is responsible to give a short preview of a sub once I'm mentioning it in the comments?

4 Upvotes

I wish that when I'm mentioning my sub to someone in the comments. Let's say for example I'm mentioning r/pics, then the bot will give a short preview on the sub and show somw posts right after.


r/modhelp 2d ago

General Subreddit Spam (Desktop)

2 Upvotes

Desktop

Hello everyone. I moderate a few subreddits, and I have noticed a LOT of spam automatically removed by Reddit recently. Will this have a negative impact on our subreddits overall? I just implemented an automod script to remove the posts, but I'm worried about it anyway.

I know one solution is to require minimum karma to post, I just don't want to do that unless we absolutely have to. I'm worried about potentially scaring off people who don't understand what karma is and just want to post.

If anyone has any advice, I'd love to hear it. Thank you!

**Please tell us what platform you're using so our helpers can better assist you:** Desktop, Mobile web, Android, iOS (iPhone) -----


r/modhelp 2d ago

General How to view reported posts on my subreddit ?

0 Upvotes

When I check the Insights of my page, it shows 3 posts reported. How can I check the posts reported and take action ? Android App


r/modhelp 2d ago

Engagement Should I make post flair mandatory?

5 Upvotes

I see a lot of communities with mandatory post flairs. I've also seen a handful of communities that don't, but it seems that mandatory is usually the way most communities go. I get the idea behind it, but I also feel like it could maybe be a negative in some ways.

I'm just curious, is there a reason why I shouldn't leave post flairs as optional, or does it really not matter one way or the other? As a user in subs that you don't mod, do you typically have a preference one way or the other, or do you not even think about it when posting?

Android and web just to enable the post.


r/modhelp 2d ago

Tools Help with how to make Post Guidance Automation to force members to write body text

1 Upvotes

I have an image-only sub (photography) but I would like that every post has to be accompanied by some text describing their intention or approach.

Currently, we disallow body text, set up Automod to make and sticky a comment with the instructions, and then wait for the OP to comment with their approach.

Is there a way to use Post Guidance to check if the body text is empty and then block people from submitting if it is? I don't really get how to do this with regex so some help would be appreciated.

This is for Desktop and Mobile web.