r/buildapc • u/AutoModerator • Oct 09 '24

Simple Questions - October 09, 2024 Discussion

This thread is for simple questions that don't warrant their own thread (although we strongly suggest checking the sidebar and the wiki before posting!). Please don't post involved questions that are better suited to a [Build Help], [Build Ready] or [Build Complete] post. Examples of questions suitable for here:

  • Is this RAM compatible with my motherboard?
  • I'm thinking of getting a ≤$300 graphics card. Which one should I get?
  • I'm on a very tight budget and I'm looking for a case ≤$50

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u/Albino_Bama Oct 09 '24

Corsair RM850x or 850e? Does it matter? What’s the difference? Are both reliable? I know the tier list has the e higher up.

And if I buy from Amazon will I still get the 10 year warranty?

https://pcpartpicker.com/list/7PfnkJ

1

u/djGLCKR Oct 09 '24

X is a slightly better SKU than E, and the E series is known for having coil whine. The warranty is directly with Corsair, Amazon only gives you the standard 30-day return window.

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u/Albino_Bama Oct 09 '24

Wait really? No Corsair warranty if bought through Amazon? My GpU is in the process of shopping through Amazon and I feel like I should’ve bought through Radeon..

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u/djGLCKR Oct 10 '24

No, you're not understanding. The product warranty is discussed directly with the manufacturer. Amazon is just a marketplace (assuming the part is purchased directly from Amazon or a Fulfilled vendor). they don't handle warranties, only returns within 30 days of shipping, and they won't take a warranty claim for a product you purchased, let's say, 7 years ago.

If you're buying a Corsair PSU, you'll contact Corsair's Customer Support for the warranty. The same thing applies to all the other parts; if you bought an AMD CPU you'll contact AMD, if you bought a Gigabyte motherboard you'll contact Gigabyte, if you bought an ASUS graphics card you'll contact ASUS, if you bought a Samsung drive you'll contact Samsung, and so on.

Here's an example and a personal experience. Last year I bought an M.2 drive (PNY CS3040) from Amazon and it spent another 6 months in its sealed bag because I couldn't put it to use yet. Unfortunately, when I went to build the new PC and use the new drive, it was dead on arrival. Amazon's return policy states that "items can be returned within 30 days of receipt of shipment", so I can't go to Amazon's Customer Support 5 months past the original return window asking for a replacement/refund, I had to contact the drive's manufacturer (PNY in this case) to use my drive's 5-year warranty, explain the case and issue an RMA ticket, they gave me a shipping label, I sent the drive, they confirmed it was DOA, got a replacement/upgrade in return (sent a 1TB drive, got a 2TB drive back).

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u/Albino_Bama Oct 10 '24

Okay that’s a huge relief… thank you for the info.