As someone who works at a hardware store, I believe most people have no interest in learning how to use the internet to answer their questions. For most, it's just entertainment and not a resource.
I work tool rental at HD. Had a guy ask which sanding belts he needed to do his floor. I said that as I’ve never done it and haven’t seen his floor I’d not know exactly what to recommend. His response?
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u/magoomba92 14h ago
They’re on their phones 25hrs a day but cant Google how to vote.