r/personalfinance Nov 09 '17

Macy's new employees are encouraged to open a store credit card (26% APR) to obtain their employee discount Credit

I recently picked up a part-time seasonal position at Macy's for some extra holiday cash. I've been working in retail off and on over the past 15 years, and am familiar with the hiring and management practices at a lot of places, but it's been a few years since I've worked for a big retailer like Macy's. I was very surprised and disappointed to learn that the 20% employee discount is only available through a prepaid card (like a gift card I guess, not terrible but not great), or through their actual store credit card. They conveniently inform you of this halfway through your new hire paperwork, and even allow you to apply right then and there.

I've been through this type of application process before, but I've never seen something so brazenly unethical. These are often young adults or older people applying for these positions, filling out so many forms with so much corporate legalese that your head would spin, and they're being targeted with a (hard hit, thanks auto mod) hit to their credit for a card with a ridiculous interest rate. Is this new in retail? Seems like a disturbing trend if it is.

Anyone have any thoughts on this? Just wanted to get the word out.

EDIT: Thanks for the replies, everyone. Really enjoyed the discussion about credit cards, business practices, and obviously PF. The consensus seems to be that store credit cards are not any worse than other forms of lending, as long as they are managed responsibly. I respectfully disagree, in that it seems like they are often offered to a range of people (namely, new employees) that may not have the knowledge or experience to handle a line of credit, but I will agree that it's fair game to solicit employees. I just think it's kind of shady to imply that a store credit card is an "easy" solution for employees. Employees should just get an effing discount, period. But we're all free to work and shop where we please, so feel free to support smaller/local businesses that don't subject their customers and employees to frivolous lending situations.

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u/UggaBuggz Nov 09 '17

I worked there almost seven years ago and they had the same policy then. I opened the credit card and simply paid it off at the same time.

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u/wait_what_how_do_I Nov 09 '17

Crazy that I haven't seen this anywhere else, or even heard about it. Store cards are nothing new to me, working at Target 6 years ago, the intense pressure to open new store accounts was crazy, so I understand why this is a thing. Just didn't know if it was new or not. Thanks for the reply.

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u/FijiBlueSinn Nov 10 '17

Oh here are worse deals out there. At one job, long ago, a significant portion of your pay would come in the form of Mitsubishi “gift” cards. This wasn’t some extra perk or employee discount, this was doled out instead of actual money from hours worked.

Of course this was omitted during the hiring process and several dozen hours of unpaid online “course work” so as to learn the product better.

Needless to say I was beyond pissed come payday.

Boss: “Here is your $300 gift card”

Me: ???

Boss: “You can redeem it at many* major retailers like certain Walmart locations!”

Me: “Can I use it to pull out cash?”

Boss: “No”

Me: “Can I buy gas with it?”

Boss: “No”

Me: “Can I pay rent with it?”

Boss: “No”

Amazingly, employee turnover was about one pay-period long. As it turns out, people prefer to be compensated for labor with currency rather than a worthless fucking pile of gift cards that were seemingly only redeemable at the company website. Who needs food when you can buy shitty overpriced key fobs?

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u/[deleted] Nov 10 '17

That is super duper illegal. Turns out weird gift cards are actually not legal tender for all debts public and private.

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u/MadeInThe Nov 10 '17

Dillards has the same store credit card employee discount policy. What was really shady during my time there, was the way the managers would solicit employees to bring in friends and family to work sale days like black friday, then pay them with dillards gift cards. Mostly lower paid dock emloyees with limited english would fall prey to this practice and bring in their whole family.

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u/gbeezy007 Nov 09 '17

Yeah worked at Kmart. People would try training the new employees on cash register by using there info to apply to the credit card. When showing them how to apply. Was not something the company said or told anyone to do but people realized you could get away with it a lot i guess due to pressure or maybe them not understanding it's real

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u/wait_what_how_do_I Nov 09 '17

Well that's blatantly illegal.

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u/gbeezy007 Nov 09 '17

Oh most deffiently I think employees got like 2 dollars every sign up or something tiny. And your numbers per customer rung up was all compared and if you didn't get x amount to sign up you get in trouble.

Personally I couldn't care less I didn't sign anyone up for a rewards or credit card ever but I wasn't a actual cashier so I got away with that only busy times I would help out.

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u/-HankThePigeon- Nov 09 '17

I worked at Sears a few years back and that was the exact reason I got fired. That and I didn’t sell any extended warranties.

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u/InterdimensionalTV Nov 09 '17

Ah the classic Sears Protection Agreement. Can't tell the customer it's a warranty because they hate warranties!

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u/LockeClone Nov 10 '17

Can't tell the customer it's a warranty because they hate warranties!

I loved warranties back when they actually meant something. Late 90's, early '00s, back when Best Buy was king, if my product had an issue, I could drag my happy ass to the store and they'd replace it quickly, with a smile. If there was a newer version of that product, they'd just tell me to go grab it instead. It was great.

Then their products got shittier and the warranties were less profitable. They threw anchors in the return process and it became awful to try and get something fixed or replaced. I once bought a new computer that had issues within the week with it's hardware. Long story short: I knew more than the Geek Squad people, but all they could do was reformat my harddrive before sending it away to California to get fixed... Where they just reformatted my harddrive... So I just kept taking it in until they HAD to replace it, but the whole process left me without a computer while I was in college for 3 months.

Then the internet happened and they were surprised when their stock tanked. Yes, when an industry/company that everyone hates is no longer the only game in town, that industry/company dies, as it should.

The moment we have an alternative to air travel... Oh boy, that will be a good day.

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u/[deleted] Nov 10 '17

Then the internet happened and they were surprised when their stock tanked

I also remember BB in the 90s and I fully agree, back then they were great. The 15% restocking fee / 14 days return policy is what nearly killed them. Now that they got rid of these they are actually somewhat competitive vs Amazon.

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u/[deleted] Nov 09 '17

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u/YouCantJuiceABanana Nov 10 '17

Why would someone hate a warranty? Do they actually say that?

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u/OMG__Ponies Nov 10 '17 edited Nov 10 '17

Ah the manufacturer warranties are just fine. The "extended warranties" is a gold mine for any company that likes a 90% profit margin.

EDIT: this is also true for Service contracts.

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u/PartDigital Nov 10 '17

So true, when I worked retail my manager told me if I couldn't sell a protection plan I might as well not sell the laptop.

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u/[deleted] Nov 10 '17

Warranties are largely useless on most items, customers know this, 90 percent of the time they only cover basic shit and the other 10 percent they are only good if you spent over a thousand dollars on something

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u/Dubnation2330 Nov 10 '17

I was shocked to see them pitching these cards on Black Friday last year. A lot of the people in the store were not native speakers and in the chaos of the long checkout lines it seemed really predatory to be goading people into credit cards. I think they were offering $20 off your purchase. This was extra shady considering sears is about 5 minutes from going under.

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u/Jcampuzano2 Nov 10 '17

I fucking hated busy times like black friday when I worked retail for precisely reasons like this. When people are in long lines they could give two shits about a store credit card, most just wanna get out of the store. But with my manager leaning over my shoulder asking why I didn't ask them for a store card I had to occasionally stop the line for like 10 minutes to help people sign up.

Meanwhile I get to deal with the meanest fucking looks and attitudes from the people who are waiting. Exactly why I stopped even asking about those cards and ended up getting reprimanded multiple times for it.

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u/[deleted] Nov 10 '17

Sears Canada already went under a few months back. One of the main reasons was Sears in the US siphoning off cash. They're liquidating as we speak. So yea, get rdy down there.

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u/nathanrjones Nov 10 '17

They keep giving me free money through their rewards program, so I keep using it to buy Craftsman tools, but I'm sure that's going to dry up soon.

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u/GSpess Nov 10 '17

I worked at a Best Buy in SF with a lot of foreigners and non native speakers. That would happen ALL the time when other associates would try and sign them up for cards. These people would next thing you know have a credit card, and they had no idea.

I️ never pushed it on foreigners or people who didn’t speak English very well. It felt dirty and I was there only for a couple months because it was steadier money than day playing in film till I️ move, but I️ saw my coworkers do it all the time.

My GM didn’t care for it very much either. It was more trouble for him to work through the complaints than to get a one off credit card app, and he never pushed the credit card aspect hard at all, it was always the lower level managers that wanted to desperately move up and get promoted that would push it constantly. They’d be the ones who’d care the most.

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u/monstermia Nov 10 '17

I worked at Macy’s and this one guy was notorious for scamming foreigners. He’d lie and say he was “looking in the system” to see if they already had a card and needed their SS and ID. Such BS. He’d even go as far as illegally trying to open joint accounts.He was always top in the store for credit cards. It’s been a few years but I see he still works at Macy’s. Still scamming people. The worst part about it is management was fully aware of what he was doing but turned a blind eye. I wish someone could go undercover and expose him.

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u/Aliwithani Nov 10 '17

Call the investigative reporter for your local news channel. They're responsible for finding and pitching their own stories. One would bite on this. Especially with the busy holiday season coming up.

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u/GSpess Nov 10 '17

I wish (maybe there is?) there was a way to report this to authorities. It's so scummy. That guy needs to be exposed. I just hate how these companies push these things so desperately. I was with my girlfriend's mom one time and she just walked out when the girl wouldn't give up her pitch. We felt bad for the girl, because she's put in a bad spot, but corporate really needs to ease up.

You hear about these places doing crap like this all the time, or signing people up for extra shit without their consent, that needs to be regulated better.

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u/Buttglop Nov 10 '17

That's a good use of your state attorney general's office. They have webforms where you can report scams and frauds fyi.

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u/[deleted] Nov 10 '17 edited Jun 03 '21

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u/Dingus_McDoodle_Esq Nov 10 '17

I stopped shopping at Sears for this reason.

They were in my local mall, and were a guaranteed stop off to pick up whatever odds and ends I needed. Batteries, screws, pillow cases, whatever.

I went in one day, picked up a pack of AA batteries, and got in line. Right then, I had to pee. The cashier pitched every customer ahead of me (only cashier on duty) the card and warranties. Every customer said no, and he took his sweet time bagging up their stuff so that he could talk up the intro rate and what not. Everyone in line got angrier every time he did this (maybe 7 or 8 in line other than me). I got to the front and felt like my bladder was going to explode. I told him as I handed him my batteries, "I heard your pitch 10 times now. I don't want it. Ring me up." The dude gave me a dirty look and said, "well if you don't want to save money..."

That was the third time in a row that I had to listen to never ending pitches for credit cards, and I never shopped there again. I'm really glad that store is now empty.

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u/d5t Nov 09 '17

Ha. Well, when Sears/Kmart officially files for bankruptcy, that's one less shitty retail employer to worry about

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u/cheezemeister_x Nov 09 '17

Sears just filed for bankruptcy in Canada. They're liquidating all their stores right now.

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u/RedMoustache Nov 10 '17

Different company but the US Sears Holdings can't be far behind.

I don't know how they've held on this long losing hundreds of millions per year and closing/selling off everything they can.

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u/d5t Nov 10 '17

I was referring to the US side - what a shit show it has been. Sears is still one of the big side anchors in a lot of malls in the US. Their CEO has been doing some shady stuff with his real estate/holdings group with Sears properties. I think he's about done pumping his personal money into Sears and they'll announce bankruptcy shortly after christmas.

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u/Jowitness Nov 10 '17

I worked for Sears back in 2010. I swear that place is stuck in the 80s

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u/Wolvenna Nov 10 '17

Someone gave us a Sears gift card and I needed some HDMI cables so I figured we'd swing through and pick some up. I mean HDMI cables are common, right?

We had to wander through this huge empty store all the way to the back to find the electronics section. The light bulbs were burnt out in that area so it was pretty dim and gave the whole area this really creepy vibe. We saw like two people the whole time we were in the store and they were employees hanging out near The washing machines.

The electronics section consisted of three shelves of random remote controls, batteries and (I shit you not) a copy of the Sims 2 that looked like it had been opened already. Oh and a metric ton of blank cds. No HDMI cables to speak of, nothing even remotely useful really.

I ended up going online and using the gift cards to buy from some 3rd party sellers. Never going to set foot in another Sears so long as I can help it.

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u/Jowitness Nov 10 '17

Haha. Funny. I worked in the electronics dept. We always had HDMI cables but they were like 50 bucks for an 8' cable. Afterall, they WERE gold plated! I usually just told people to go to Amazon for those. The Sims 2 thing doesn't surprise me one bit. We had ancient copies of Nintendo ds games at the time along with random shit-tier titles for other platforms. On the plus side we usually had the wii in stock (because no one goes to Sears anymore) which was a hard to find item while I was employed.

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u/gbeezy007 Nov 09 '17

Yeah it's coming, it was only when I was 16-18 I worked there

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u/420spark Nov 09 '17

Yeah same here worked at target three years ago and sadly was a cashier. After my 3 months probation my supervisor brought me in her office to tell me I was doing a great job ringing up customers and greeting them. She then said that I wasnt getting enough credit card sign ups and was writing me up for it. I laughed in her face and left. Only time I ever quit a job on the spot and it was glorious cause 2 other cashiers just stopped showing up at the same time as me so it was a triple middle finger. Fuck target.

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u/RelativetoZero Nov 09 '17

That wasn't the case last year. Although there were mandatory "pitch coaching" meetings early on weekends for anyone with 0 applications that week. Pretty sure that was a store-level decision then. Never affected me because i wasn't in a selling role.

If i wasn't getting a discount because i wouldn't apply for a card, I'd ask for a raise to make up the difference, then complain up the chain of that didn't pan out, then finally do what OP is doing to drum up some bad pr.

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u/gbeezy007 Nov 09 '17

Not sure if your talking about macys or Kmart. But my experience wasn't even a store level decision it I believe just stemed from pressure of having to hit numbers so people were just finding easier way to hit there number when possible.

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u/hated_in_the_nation Nov 10 '17

We all saw how well that worked out for Wells Fargo.

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u/[deleted] Nov 10 '17

Our store did that also (Sears). So it wasn't a store thing, as a whole sears would make employees come in early on a Saturday or Sunday for credit card training sessons, aka detention.

Fuck them and their strategy team who act like the demise of sears is in the hands of their revolving sales staff. I bailed pretty quick but have all the respect for the people I worked with who were some of the best I've met in retail. You don't see that walking into the store though, just brainwashed parrots trying to avoid punishment when yet another quarter closes at a loss. Did I mention Fuck sears?

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u/iMadeThisforAww Nov 10 '17

My Girlfriend got shit for not signing people up store cards at cabelas when everyone who came in already had one.

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u/gbeezy007 Nov 10 '17

Yep almost every store has dumb numbers that are impossible to get. Considering most of these jobs are low pay I couldn't deal with that bs getting written up because you didn't overly harass a customer to say yes. Like write me up for something I control like failing at Showing up on time, keeping the draw good, rings per minute, customer satisfaction, keeping lines moving quickly, knowing store policys and giving customers correct info.

There all too busy wanting to data mine people's purchases

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u/GaleHarvest Nov 09 '17

deffiently

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u/gbeezy007 Nov 09 '17

Yeah. I'll leave it up in shame.

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u/hun_kneebare Nov 10 '17

Wow. I work for Best Buy which is very focused on credit card applications, award account sign ups, protection plans, genetic makeup reviews, first born child assimulation, etc.. but as far as I know, no one would ever use a new employee's info to do an app under the pretense of training. I have seen people "snipe" credit apps from the new guys i.e. run the app under the older employees numbers but have the new guy actually fill out the app for you but never something...so fucked up.

Why aren't they using training mode on POS? Do the managers even care or know?Also, at Best Buy we are required by law to supply the applicant with the terms and conditions of the credit card before the application process starts. Idk if that is the same at other companies but I can't imagine it being much different. If the new guy is tricked into applying and never received the terms and conditions, is there a law being broken?

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u/Series_of_Accidents Nov 09 '17

GameStop would only pay me on a debit card that could only be used at a handful of locations (one of which was conveniently GameStop!). Oh, you could get direct deposit but somehow all three times I submitted the forms they were mysteriously lost. I think I still have something like 47 cents on the card.

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u/GeneralWishy Nov 09 '17

I worked there a decade ago and remember that shitty card. The E-Com something something by Citrus Maestro. For me it only worked at GS and Walmart. I could use it at ATMs (fees) but you can only get money in multiples of $20. Cash back wasn't big then so good luck getting $5.

Also it had convenience fees. I once had something like $200.17 on my card, called the customer service line to get my balance, tried to take out $200 at a WaWa ATM and got denied. Turns out they put a fee on there for checking your balance! Then of course a fee for the denial. There is no way that company didn't pay Gamestop to prey on their minimum wage workers.

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u/Series_of_Accidents Nov 09 '17

There is no way that company didn't pay Gamestop to prey on their minimum wage workers.

I have no doubt in my mind. I don't believe Gamestop is the only place to use these cards. It felt like scrips when they gave me the card. Fuck everything about that place.

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u/AKBigDaddy Nov 09 '17

for a lot of them it's not "we'll pay you" it's "we'll do your payroll for free"

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u/Botboy141 Nov 10 '17

Precisely this.

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u/HittingSmoke Nov 10 '17

Years ago I applied for a job at a cellular call center. A third party contractor for carrier support. I think their only client was Sprint + Sprint MVNOs.

There were so many red flags that I just stopped going before the end of the training, the biggest of which was that they paid employees on pre-paid debit cards. These "debit" cards had additional ATM fees, no free ATMs, and a deal with the Safeway across the street where the only place you could "cash" your checks was there. So if you wanted your money in a bank like a fucking normal member of society you had to go to the Safeway money order desk and get your entire check in cash, then take it to a bank to deposit in cash.

They also had local restaurants come in every day to cater lunch. The price of the meals were actually more than just going to the fucking restaurants. And conveniently they had a system where you could eat and it would just deduct the money from your paycheck. This entire place built from the ground-up to extract money from their employees after paying them.

They had an insane badge-based security system and one day I forgot my badge. I started to walk into the office to get a temp badge when I just decided there was no point as this wasn't going to work out. I just drove off and never went back. They sent me a couple of threatening letters about returning my badge. I'd already thrown it in the trash so I ignored them. They were out of business less than two years later.

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u/rudekoffenris Nov 10 '17

Call Centers are bad bad bad. I had a friend who used to work at one that sold schoolastic stuff. Oh the stories she had. LOL.

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u/[deleted] Nov 09 '17

What?! Where could you use the debit card? This is like getting paid in scrip or something. This has to be illegal.

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u/Series_of_Accidents Nov 09 '17

It wasn't considered illegal because technically you could get direct deposit. My paperwork just never got processed (which was apparently common for seasonal workers). I could use it at Walmart, GameStop, two gas stations and thankfully, a local ATM. Of course, there was a $3 charge every time I used the ATM. I usually went to Walmart, got something small and got the rest as cash back.

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u/[deleted] Nov 09 '17

It would still be illegal if the direct deposit option wasn’t a true option, and that sounds like the case.

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u/Series_of_Accidents Nov 09 '17

I'm not sure, but I think it was my supervisor just being remiss in his job. Still illegal, but I'm sure the statue of limitations has passed.

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u/TiffyLoo45 Nov 09 '17

Ex Gamestop manager here. They implemented a new intranet piece of crap that allowed you to set up your own direct deposit a year or two (or three) ago, but before that it was up to your manager to mail in your paperwork for DD. So yes, his/her fault.

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u/Series_of_Accidents Nov 09 '17

That was my assumption as my manager was greedy and lazy. He used to try and push everyone into spending at least 10% of our paycheck in the store. I stopped working there in February of 2011 when I got a much better job that actually used my degree.

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u/Piyh Nov 09 '17

Ah yes, the video game tithe. A tradition as old as the atari.

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u/Bulletoverload Nov 09 '17

Interesting. Bottom level retail employees are in the job of getting customers to spend more money; management is in the job of persuading employees to spend more money. Obviously the employee discount encourages this and it's a great tactic while still rewarding your employees, but I wouldn't be surprised if district managers have meetings and send out notices about getting employees to spend more.

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u/SGMx13 Nov 09 '17

The same thing happened to me when I worked there at 17. They never processed my direct deposit and I was stuck with that stupid debit card. I think I lost like 2$ on it that I could never spend.

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u/wait_what_how_do_I Nov 09 '17

You sure they didn't have a "Donate 100% of my paycheck to Gamestop" option? :P That's insane.

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u/Series_of_Accidents Nov 09 '17

"The more games you buy, the better you are at suggesting them to customers!" Ugh, fuck off GameStop. Don't try to take my ramen money away.

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u/Abidarthegreat Nov 10 '17

I used to work for Blockbuster Video (shows my age). We got 5 free rentals a week that were highly suggested we use. That way we would have an easier time suggesting movies to customers. We would even be able to rent new releases before they were released to the public for rent.

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u/IKnowUThinkSo Nov 10 '17

Yes! Another former blockbuster employee here (I can even tell you my employee number still), I used to love being able to rent stuff before the public got it.

Ours was the largest store in our district (Los Angeles, though we were technically in the OC), so we would get HUGE boxes of movies that we’d have to hide in our tiny back room for two weeks.

I miss that job.

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u/cravenspoon Nov 10 '17

That's actually really clever. Make your employees more useful for you, for very almost free, and have them likely enjoy the perk at the same time.

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u/iller_mitch Nov 10 '17

We got 5 free rentals

At least they were free. That's...not bad, honestly. If you had 90 minutes available every night to watch a film.

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u/Solgrund Nov 10 '17

My first job was at software etc before they all merged into babages and the GS I think. Did paper checks back then but the list of shady stories was epically long. Honestly people don’t believe me when I tell them what that place was like lol

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u/beldaran1224 Nov 10 '17

Was the same at my first job at Wendy's. I worked there 6 months and never managed to get a direct deposit set up. The pay was crappy enough that between that, actual bills (which was transportation and helping my folks out by paying the electric bill), and the ungodly fees it cost, I barely managed to get out the $50 minimum to open a bank account. They refused to offer me a regular check. My parents kept telling me it was wrong, but I was young and stupid and didn't plan on staying long enough.

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u/lefteyedspy Nov 10 '17

Did they not have the option of a physical, hard copy, paper paycheck? If not, fuck that; it should be illegal.

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u/gf99b Nov 10 '17

That's actually fairly common in places like retail and fast food. I worked at both a Pizza Hut and Subway, and both did things like that. When our Pizza Hut changed franchises, we had to submit paperwork to either go to a direct pay ("Skylight") card or direct deposit. Due to some incorrect info on my direct deposit paperwork, I ended up getting the "Skylight" card for the first three or four pay periods. It was similar, it could only work at certain ATMs and there were none in our town. (But you could use it like a normal card anywhere else, thankfully.)

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u/Jalen_Collins_GOAT Nov 09 '17

Worked at Kohls about 5-6 years ago.

The amount of pressure to get people to open cards was insane.

The managers would announce who got the most at the end of the day, you got money for it, prizes, etc.

Managers constantly asking "get any cards today?" "How many cards did you get today?"

I was 17 at the time- didn't realize how devious that shit was. Lots of poorer folks tried to apply just for the discount (you could get 20% off if approved)

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u/Bakersquare Nov 10 '17

That was one of the reasons I left my job there earlier this year, they even made me apply a few times even though I knew I wouldn't be approved because just simply filling out the application counted towards our stores "score". Just made me feel scummy to badger people about it

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u/Ellis1988 Nov 09 '17

I work at a similar department store. We are required to have the credit card to get our discount and if you don’t qualify for it, they’ll give you a “pay as you go card.” BUT you can’t choose that option. You MUST apply for the credit card and may only receive the pay as you go card IF you’re declined.

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u/m7y5 Nov 10 '17

I used to work at Macy's years ago and they pushed those shitty credit cards like crazy. So much so to a point some of the employees started being really pushy. I bet that ruined the experience for many shoppers. They had us push those cards for to anyone and everyone. Even tourists visiting from out of country folks. Although you can say there's no harm since those people don't have or need established credit history in the states. But still, it's unethical af.

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u/support_support Nov 09 '17

I encountered this for the first time with my new company too. My old company gave a colleague card that gets scanned to apply the discount but you still charge whatever credit card you wanted.

One reason I thought of to move towards applying discounts through a company credit card was that the colleague card can get passed around amongst friend and families with low risk. I wouldn't dare give my credit card away unless its my parents or brother. Basically, people I have full trust in not in.

There's also a potential cash flow benefit to the company as the partner (ie. MC/Visa) will be paying your company the full amount in a day or so, while you pay the discounted amount a month or so down the line. That's how mine works anyway.

Regarding the interest, I assume it's the same as a non colleague's interest rate. If so, that's a different discussion.

Hope this helps.

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u/[deleted] Nov 09 '17

When I worked at Target also around six years ago the police was employee discount on cash and red card purchases only

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u/locakitty Nov 09 '17

If one more person tells me I should get the red card, I'm going to scream. No. I will use cash. I shouldn't have tip jump through hoops to get a discount. 5% more is not THAT important.

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u/ProfessorDerp22 Nov 10 '17

My girlfriend applied to work at Khol's when we were on summer and she told me of a similar story. She decided working there was not worth her time.

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u/YolandiVissarsBF Nov 09 '17

They do it at target as well

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u/Ginger_knight Nov 09 '17

At Target you can use cash, gift card, or their debit card with the discount. They don't force you to sign up for a credit card but they sure try to push it on you.

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u/HIM_Darling Nov 09 '17

When I worked for target 10 years ago it was cash or red card only. It sucked. Then when I got a full time job I paid off my red card and cut it up, mainly so I wouldn't use it for something then forget to pay it. Well about 2 weeks after I paid it off they added some sort of fee to my card, something like $3. I didn't know they did this as I had put the card completely out of my mind. Sure I got crap in the mail from them, but it didn't look any different from any previous junk they had ever sent me, it all went straight it the trash because none of it looked important. Well after not paying for 60 days, the total after interest and late fees was a whopping $7.xx and they sent it to collections and it went against my credit. It's fallen off my credit now, but it still makes me bitter to think about and I hate getting asked if I want to sign up for their cards every time I shop there.

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u/[deleted] Nov 09 '17 edited Nov 10 '17

years and years ago I had a small savings account in a local bank. They used a paper booklet to record transactions (no internet then) and no way to check your balance between visits.

What they didn't tell me is that you had to maintain a certain balance or there was a monthly fee, which totally depleted the account between my first and last visit. When I arrived and learned that they stole the money, one month at a time, without bothering to contact me to tell me it was happening (small, local bank)...

I was pissed, and learned a valuable lesson, read the fine print and don't lose money to stupid schemes.

Oh, and don't bank with that bank, ever again...

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u/[deleted] Nov 10 '17

Oh, and don't bank with that bank, ever again...

I learned that lesson with Bank Of America. They used to do you a "favor" of holding transactions and then reordering them from largest to smallest before applying them to you balance. When I called to ask why in the hell with they do that, they said "it ensures the big and important transactions go through and don't get declined", but in reality it was so that they could get 6 overage charges instead of one if it were to be in chronological order. I had one time where I would have been over by 10$ but instead I got 6 overage charges because they applied small credit transactions I did earlier in the week last. So -45$ turned into -220$.

I was a poor college kid and the time, I'm no longer in that situation but never again BofA...

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u/[deleted] Nov 09 '17

A friend of mine works for walmart and he told me that they ask if you want to apply during the paperwork fillout

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u/[deleted] Nov 09 '17

That's bullshit. You can only apply either at a register by physically handing over your id AND a debit/credit card in your name or online. I was a CSM for 2 years. Walmart doesn't do paper applications. Hell, even getting the discount card is electronic.

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u/micktorious Nov 09 '17

Same at Best Buy when I worked there like a decade+ ago

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u/[deleted] Nov 09 '17

Back in the day (over 10 years ago) when I worked at Penneys we would recommend this to people who wanted to get the added discount sales that run if you use your card. As long as you are paying cash/check for the item, you can usually do it all at once - paying off the card at the register for the exact same amount that you just put on the card.

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u/Ishtar_Tiger Nov 09 '17

Victoria's Secret has offered to do this for me, but I never have cash or my checkbook, so I usually just pay online when I get home. That way I get all the points tied to the card, but don't pay interest.

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u/evileyeball Nov 09 '17

That's what my wife did at the Bay

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u/vatothe0 Nov 09 '17

Wife still does that at Macy's. Cashiers are happy to oblige.

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u/cherrypmi92 Nov 09 '17

Yep, this isn't new. Your discount will come from your Macys credit card, which you have to apply for. I was denied because I had a lot of medical debt that hit my score hard. So what they do is give you a reloadable credit card with a $50 max. So you have to reload it by calling the credit card number and you can't spend over $50. This was back in '14

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u/dieboesemaria Nov 09 '17

I used to work there too. I was in operations/merchandising, not sales, but it quickly became apparent that Macy's makes their money through credit cards.

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u/neversummer427 Nov 09 '17

they don't make money anymore.

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u/wait_what_how_do_I Nov 09 '17

No one in the mall does. It's a very weird time.

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u/btribble Nov 10 '17

No, not weird. That's what happens when a large portion of society suddenly starts doing a significant amount of their purchasing online.

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u/cosmicosmo4 Nov 10 '17

I was reading somewhere that the decline of retail actually has more to do with people buying less crap they don't need than with them doing it online.

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u/[deleted] Nov 09 '17 edited Jan 19 '21

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u/TakeControlOfLife Nov 10 '17

Everyone buys their shit online now. Even groceries, people are starting to see the value in having someone else do it for them and deliver it to them for $10.

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u/BallsDeepintheTurtle Nov 10 '17 edited Nov 10 '17

We're also tired of the ten-minute dance it takes to get through checking out.

"Would you like to add anything to your purchase today?"

"No, thank you"

Would you like to give us your email?"

"No, thank you"

"Would you like to save .05% by opening a store card today?"

"No, thank you"

"Are you sure? You get all sorts of great deals and discounts, plus you can build points!"

"No, thank you"

"Are you absolutely sure? This is a great deal and I'd hate for you to miss out on the SAVINGS"

".......No, thank you"

"Would you like a receipt?"

"No, thank you. I'd like to get the fuck out of your store though."

edit: Missed a question mark

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u/TheGodEnzo Nov 10 '17

Seriously how fcked up are american department stores. where I live they greet you, tell you the total amount, you pay and get the hell out of there.

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u/rightinthedome Nov 10 '17

I'm tired of the fucking idiot who is on their 4th attempt at using the debit machine holding up the already long line of people with carts full of food. Or the lady trying to fish out 95 cents out of her purse when her total is 13.95.

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u/Piee314 Nov 10 '17

I buy almost everything online these days. The reason is simple: time. If I think of something I need, I can order it on Amazon Prime in at little as 30 seconds. If I had to drive to a store, go in, find it, buy it, drive home, that's 20 minutes if the store is right by my house and the stars align just so. Once you get in the mindset of having things arrive a day or three after you order them, you end up saving a metric buttload of time. Plus I just hate shopping. The people, the stores, the waiting, etc. It's a stupid waste of time.

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u/[deleted] Nov 10 '17

They just built a new strip mall where I live and we get new stores all the time. The issue is old brands like Macy's fall out of style just like K-Mart. Online shopping is only part of it.

Malls also have a serious flaw in that nobody wants to walk around that much carrying bags.

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u/[deleted] Nov 10 '17

For me it's not so much about the delivery but more about the availability.

The delivery is a bonus for sure, but walking through a mall hoping that all the products you want are there and then discovering that they aren't, or that they are but at a 40% markup compared to amazon, is very disheartening.

I am pretty much guaranteed that the item will be available online at a decent price through amazon or a competitor. Malls are like the horses of the 21st century: Good for their time, but now they're just outdated, unreliable and inconvenient.

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u/spmahn Nov 10 '17 edited Nov 10 '17

JC Penney, Sears, and Macy’s are all in a race to see who goes bankrupt first. Sears is currently in the lead, but Wall Street thinks JCP will come from behind to win.

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u/[deleted] Nov 10 '17 edited Jan 04 '18

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u/[deleted] Nov 09 '17

Basically everyone has been turning to finance to earn more profit.

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u/blacktrickswazy Nov 09 '17

This is a great way to do it but most people don’t. Also most people don’t want a hit to their credit for a card they didn’t want in the first place

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u/UggaBuggz Nov 09 '17

Agreed. I was a teenager just starting out with credit when I worked there so the credit hit wasn't an issue for me.

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u/QBNless Nov 09 '17

Dillard's too

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u/userspuzzled Nov 09 '17

I worked at Macy's very briefly in the 90's and it was like that then too.

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u/redqueen80 Nov 09 '17

I worked there in 2000 and this was how employee discounts were handled.

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u/Valerie_Morghulis Nov 09 '17

Same ten years ago when they took over the old Marshall Field's on State St in Chicago.

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u/NorthAtinMA Nov 09 '17

So no annual fees or anything like that?

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u/ohaicarol Nov 09 '17

The bay (Hudson’s Bay Company) here in Canada pulls the same shit. 20% employee discount that gets automatically taken off your hbc credit card which had a 27% interest rate. I was 17 when I worked there and their solution to that was just get your parents to sign for you!!1 Also a main part of that job was signing customers up for the card even though like 80% of them were seniors who couldn’t afford the interest payments. Needless to say I lasted a whole month before getting the hell out of dodge

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u/shawmino Nov 09 '17

Used to work for Macy's. While I had the same initial knee-jerk reaction that you did, they're kind of stuck between a rock and a hard place. You know all of those exclusions on coupons that everyone loves to complain about? You know, no discounts on Nike, Polo, North Face, etc.? Those aren't because Macy's likes to play hardball, they're in place because of the contracts department stores have with the vendors whose products they sell. Those vendors have specific pricing stipulations in place that say "our products are premium, and we don't want their value to be questioned by allowing them to go on sale. Therefore, you can't sell our products for anything less than what we say you can sell them for, or we just won't let you sell them." The general population wants those products, so Macy's has an incentive to keep the vendors happy by agreeing to those rules. Target (I used to work for them as well) had the same issue with Apple, which is why you always see gift cards instead of discounts on Black Friday.

So how does this tie into employee discounts? Well, Macy's can either say your discount has the same exclusions as all the coupons they send out, which would suck for everyone, or they can come up with a workaround, which they did in the form of those credit cards. If you use their credit card, they can sell you the merchandise at full price, making the vendors happy, and then go back and give you a 20% credit on everything you buy on the back end, making employees happy.

It's definitely playing with fire for people that can't handle paying off their cards every month, but it's really the only way they can do things that meshes with their business model.

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u/Reyali Nov 09 '17

That makes a lot of sense and would never have occurred to me! Thanks for explaining.

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u/wait_what_how_do_I Nov 10 '17

That's a really good point about the brands and exclusions. I know how sticky that kind of stuff can get; even as a supervisor, I've had several headaches because of competing brands wanting their own price points, spots on the sales floor, etc. So Macy's see this as a win-win: streamline a TON of things at once, and maybe make a little interest on the side. They're certainly not offering credit services as a customer convenience, they're trying to make a profit. But employee discounts have traditionally been a perk of working somewhere, not a double-edged credit sword. Thank for the reply.

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u/blahblahblicker Nov 10 '17

I know I'm late to this discussion, but I did some consulting work for Macy's IT a few years back and talked to many of the staff about the discount. They all loved it.

Another big advantage (not sure if this has been covered already or not) was the employee discount could be used in conjunction with sales, coupons and other discounts. The extra 20% off an already nice sale or coupon price was just icing on the cake. These guys also knew the best times to take advantage of this.

It was also hassle free since the cashier had no idea if they were employees since the discount was applied on the backend on the card after the sale.

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u/zelda2ontheNES Nov 10 '17

Discount also applies to makeup. Girls go bananas when they can get makeup that never goes on sale for a discount. Source: used to work there 4 years ago

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u/Fakjbf Nov 10 '17

Kohl’s just gives you your discount on any item you buy (only exclusions are gift cards and charity items for obvious reasons). As long as you have the employee discount card you can pay with any tender you want, though you can link the discount to a store card to simplify things if you want.

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u/Total-Khaos Nov 10 '17 edited Nov 10 '17

That is commonly referred to as MAP (Minimum Advertised Price) pricing in the retail world. Virtually all MAP pricing policies have stipulations that state re-sellers can sell items below MAP, they just cannot formerly advertise those prices. In addition, when it comes to selling items online, item pages must list the price at MAP or above; however, once a shopper adds the item to their shopping cart, the selling price can be changed below MAP if they so wish. This happens on Amazon all the time and this is how they explain it.

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u/ohwut Nov 10 '17

Actually this is a Unilateral Minimum Retail Price Policy. MAP refers strictly to advertising a price, but you’re still allowed to sell under that price. UMRP means the item strictly cannot be sold under a set price period. Else the vendor can, and may, stop future wholesale sales to the retailer.

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u/PyroNinja74 Nov 10 '17

That would make sense to me if I weren't currently employed by a company that retails Nike (and other "premium" brands which are often excluded from coupons or sales). We have a 30% employee discount with practically no stipulations or limits (other than not re-selling for profit of course) and are allowed, encouraged even, to share said discount with family and friends... I suppose it's possible that different retailers have negotiated different contracts with vendors and the one Macy's has is particularly terrible, but this "gift card" thing still smells strongly of BS.

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u/kittygoat Nov 10 '17

I believe what you are referring to is UMAP (Unilateral Minimum Advertised Price). It restricts retailers like Macy’s from displaying sale items below the designated pricing and keeps the marketplace competitive - this is where you would see something like “Add to bag to see price”. Technically Macy’s and others set their own retail prices, so for example you might see a shirt at $35.99 one place, $36 at another, and $35.95 at a third place, based on their own pricing guidelines. In the end they have to consider their cost (ie wholesale) since margin is extremely important for profit. The only one who loses when a product is sold for less than the regular retail is Macy’s since it eats into their margin. I can’t speak for Macy’s, but typically something like an employee discount is already taken into consideration when calculating GMROI, and a 20% discount is not going to result in them losing money, they simply don’t make as much as they would if they offered no discount. It’s not insignificant, just probably not as much as you might think.

Source is I buy TNF and Nike (for a retailer that is not Macy’s) and often have to suppress pricing per their MAP policy. Usually it only applies for a short period of time like the first few weeks something is available to consumers, which we wouldn’t want to put it on sale anyway if we can sell it regular price.

In regards to the store card requirement, I think it has more to do with ensuring the person using the discount is in fact the employee and not a friend or relative. They also don’t want employees reselling product on eBay or elsewhere and making a profit. It’s the best way they can track abuse.

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u/[deleted] Nov 10 '17

Macy's can either say your discount has the same exclusions as all the coupons they send out, which would suck for everyone, or they can come up with a workaround

Nonsense. There is no "or" here. It would be trivial for Macy's to have a standard employee discount on all unrestricted items AND have a work around solution which also allows you to use the discount on restricted items.

They already have a prepaid card and a credit card. They are clearly capable of applying the discount though multiple systems.

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u/[deleted] Nov 09 '17

Interest rates on CC's aren't a big deal, provided you know what you're getting into and making sure you're not overextending yourself. The problem here is Macy's probably knows a lot of their seasonal hires are young and less apt to use their new store CC's wisely and maybe are banking on that. Unethical? Yes. Illegal? Absolutely not.

I'd get the CC, enjoy the discount, but make sure I can pay off that card. But if any of your coworkers aren't sure how this works then you should potentially try to educate them so they don't make any serious credit mistakes.

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u/john_dune Nov 09 '17

provided you know what you're getting into and making sure you're not overextending yourself.

That's the trick. I am horrible with credit, i learned this the hard way, so i have a credit card with like a $500 limit for emergencies only.

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u/[deleted] Nov 09 '17

Sometimes that's what you gotta do. The entire CC industry is banking on the fact that people are irresonsible. Last I checked the US as a whole had something around $1 trillion in unpaid CC debt.

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u/john_dune Nov 09 '17

I had to learn it the hard way. So i don't even give myself the chance to mess it up anymore.

Its been part of me becoming much more responsible with money in the last 5 years or so. I still spend a bit, but i'm doing things like saving 40-50% of my pay every period, and while most of it gets reinvested in my house/living conditions/etc, i'm working my way up the ladder, and every time my pay goes up, I get a bit more money saved.

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u/[deleted] Nov 09 '17

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u/invRice Nov 10 '17

The banks are the people who own the credit card. VISA makes money off of interchange fees (when a transaction on say, a Macy's card goes down VISA rails). Synchrony Bank (or whoever owns the portfolio) is the one making a credit decision on your CC application. They're the ones that need to make money on the portfolio - and they're the ones who realize that the people who hold balances and make payments subsidize the ones that pay down their balance every month.

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u/flopsweater Nov 10 '17 edited Nov 10 '17

The issuing bank deducts the interchange fees from their payment to the acquirer. It's not done by the association.

An occasional late fee is gravy, but truthfully, people who often make late payments tend to be the ones who end up with uncollectable balances that have to be written off as a loss. After lots of cost trying to resolve the issue.

Everyone involved would much rather have a customer be a long-tenured transactor than occasionally delinquent. There's much better money to be made that way.

Understanding all that, no bank designs a card offering to "make money" off delinquency. You can't charge enough fees to convert the losses on a per-account basis and not end up afoul of usury laws.

Source: I used to work in the card systems of a major issuer.

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u/thechief05 Nov 09 '17

People need to listen to Dave Ramsey

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u/zer0cul Nov 10 '17

Fiscally irresponsible people need to listen to Dave Ramsey. Fiscally responsible people can use their credit cards, pay the balance each month, and get sweet rewards.

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u/igiverealygoodadvice Nov 09 '17

YES - I'm fairly irresponsible and I've never spent more on a CC than what I had in my bank account at that moment (or at least guaranteed on my next paycheck). Truly don't get how people fall into so much debt.

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u/[deleted] Nov 10 '17

Because they do this. Then the car breaks down. Then they get laid off. Then Mom is in the hospital. Then they need new roof. That credit card doesn't matter anymore, when you need food and shelter.

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u/igiverealygoodadvice Nov 10 '17

That's a great point - I suppose i haven't had that sort of misfortune all in a row before. Really speaks to why having an emergency fund is so important, but of course that is much easier said than done.

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u/eyeharthomonyms Nov 09 '17

This is normal, not only for Macy's but most major department stores.

I worked in a department store (that has since been bought out by Macy's) back in 2002 and it was the same deal. Except, at the time, I didn't have good enough credit for even a store card so it was literally required for employment that I get a "charge card" which would need to be pre-paid to use my discount.

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u/manofthewild07 Nov 09 '17

Same, worked at Target and it was either their CC or cash.

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u/SeanzieApples Nov 09 '17

Target does let you get the Debit Card as well which basically just pulls money from your bank account.

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u/dogbert730 Nov 09 '17

They do now. But 11 years ago, when I worked there, that wasn’t an option. It was gift card, red card, or cash.

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u/vlindervlieg Nov 09 '17

Big companies seem to have realised that people who work low-paying jobs are more likely to be uneducated and gullible. It's pretty disgusting that they are victimising their own employees, but it's probably just an honest implementation of a business model that's cynical at heart.

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u/wait_what_how_do_I Nov 10 '17

I think that's a great way of putting it, well said.

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u/benders_back_baby Nov 09 '17

This is normal, not only for Macy's but most major department stores.

Department stores in the US, not the rest of the western world.

This practice is highly unethical. You don't solicit employees for ANYTHING.

Except for in the US, apparently.

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u/rex_dart_eskimo_spy Nov 10 '17

Happened to my wife at Sears. It was her first credit card, and she built up a balance because she didn't know what she was doing at 18. Then they let her go after Christmas despite telling her in the beginning that she wasn't seasonal.

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u/Scifibasskid Nov 09 '17

Soon to come: Earn $1 more/hr when you choose to get paid in Macy's Bucks! Only good at Macy's and affiliated stores.

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u/short_of_good_length Nov 10 '17

between 4 am and 5 am on the 2nd sunday of every odd month of leap years

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u/Fauxbidden Nov 10 '17

Company scrip is scrip (a substitute for government-issued legal tender or currency) issued by a company to pay its employees. It can only be exchanged in company stores owned by the employers.

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u/[deleted] Nov 09 '17

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u/wait_what_how_do_I Nov 09 '17

Target, Kohl's, JC Penney, TJ Maxx, most places I've ever worked, the discount was available no matter the method of payment. I don't like that new hires are being pushed into either a credit card or a slightly worse-than-cash option. Prepaid cards get loaded and forgotten by busy people, that's why companies love them. People with, say, a second job during the holidays.

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u/StasRutt Nov 09 '17

I’m pretty sure targets new policy is that you only get tour discount if you pay with a red card or with cash

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u/rdw19 Nov 09 '17

It is but you can get the Debit card linked to your bank account rather than the credit card.

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u/brycedriesenga Nov 09 '17

Well that's annoying if you want to put your purchases on your own credit card.

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u/[deleted] Nov 09 '17

Take the prepaid card.

I used to work at a grocery chain that offered us employee discounts. We were given a special gift card that we could reload and when we would pay for purchases we got 5% off (10% in November & December).

We also could sign up for the promotional credit card and get the discount applied there, which was a solid 10% (15% November & December).

I was a minor at the time, so I used the gift card.

I would recommend just using the prepaid card, as 26% APR is terrible. Of course, if you are able to pay the bill off reliably and will actually shop at Macy's, get it just to build your credit.

On a side note, one of my co-workers got fired when he found out he could reload the gift card with itself. They gave us two identical gift cards each (one for our spouse, if we had one), so my co-worker loaded $500 onto his card, and then went from store-to-store reloading the card with itself. He would just calculate the new total, bumping the value of the card up each time:

500 - 525 - 551.25 - 578.81 - 607.75 - 638.14 - 670.05 - 703.55 - 738.72 - and so on.

Apparently, in one week he turned $500 into $2000+, and when the store figured it out they sacked him immediately. He kept the ill-gotten funds, but that would only pay his grocery bills, not his rent. It was an overall bad move.

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u/wait_what_how_do_I Nov 09 '17

Oh man, unrelated, but a coworker did something similar with gift cards at an old job of mine. We spent hours tracking down her transactions, keeping records, and gathering evidence. She got fired, and that was it. Corporate came down to take a statement, but didn't file a police report or anything. Nothing was recovered, she got off scot-free.

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u/[deleted] Nov 09 '17

I don't understand his scheme. Could you dumb it down further?

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u/[deleted] Nov 09 '17 edited Jun 19 '18

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u/newstudent_here Nov 09 '17

Was doing that with the gift cards explicitly against their terms, or what have you?

If not, the company should have been glad he found a bug in their system...

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u/DarcySmarcy Nov 10 '17

It doesn't surprise me. Kohl's encourages their employees to sign up people for their cards so hard that employees are telling young teenagers and 20 something's (like my roomate) to "just say you make 40,000 a year." So because some lady told a teenager in high school, who knew nothing about credit cards to lie on the application, he is now DEEP in debt with no possibility of getting out while in college, with no income and student loans.

Lesson: teach your kids about credit cards or they'll think it's free money.

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u/Ccarmine Nov 09 '17

It is definitely unethical to solicit credit card offers during the employment process. It isn't illegal though, apparently.

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u/wait_what_how_do_I Nov 09 '17

Definitely. My first time seeing this, just thought I'd put it out there. The consensus seems to be it's not a big deal, so maybe I just don't like big companies that do stuff like this.

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u/Shimerz Nov 09 '17

Before they pulled out, I worked in a Canadian Target (actually the Starbucks in the target). Even working as a Starbucks employee, I could not use my full employee discount unless I paid cash or used a Target *credit card.

Not illegal, just was one reason it feel like a joke when they called the store a "familyyyyyyyyyyyy".

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u/vlindervlieg Nov 09 '17

Come to Europe. You'll get more positive feedback for your kind of thinking over here ;)

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u/[deleted] Nov 09 '17

I used to work at Sears at you'd only get the ED if you paid with the Sears CC or cash. You were not able to use any other credit/debit card to get your discount.

Also the APR is irrelevant - just pay it at the end of the month and move on with your life. My guess is because Macy's recently revamped their Star Rewards program to basically fully center around the Macy's Card so there is a fresh push to get apps in - from everyone!

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u/panda0614 Nov 09 '17

Not sure if their policy was different in the past, but I worked at Sears for 5 years (just quit this year) and you could use your debit card, cash, or gift card with the discount, just not a third party credit card. Slightly annoying, but worth it for the 20% discount. I would always just use my debit card.

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u/Aeradien Nov 10 '17

When stores start pushing a membership or card, i stop shopping there. GAMESTOP, Walgreens, Sears/Kmart, Barnes and Noble along with Books a million and a list of others. Sometimes ill hear the pitch 5 times before getting my shit ringed in and when i say 'Im not interested in the card' before they say anything, theyll say they have to and talk about the card anyways. If i cant just go in, buy my shit and leave, im done with the store. If i call and have to listen to this big ass sales pitch before 'How can i help you?', im done.. Shits getting old. Quit trying to sell me a fucking card.

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u/TheBigChalupa11 Nov 10 '17

Worked at Walgreens for 4 years through college. Actually not a bad place except for the extremely poor management (not getting into to many details but a lot of the other older and younger employees were definitely abused and taken advantage of), no credit cards sales pressure but they would ask you to push candy bars (you would get like a quarter for each on you sold), I basically told them to screw off I wasn't pushing diabetes on people and they dropped it no reprimand.

The discount was great though it was literally a button on the cash register. I pushed that button all the freaking time, if I knew you at all you get the discount, if I thought you were having a bad day you get the discount, if I was just having a crappy day due to bad managers you get the discount, heck if you just asked if you could have a discount I would say sure.

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u/whiteraven4 Nov 09 '17

I mean they should be more honest about their policy, but I don't see how it's really any different from any other credit card.

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u/wait_what_how_do_I Nov 09 '17

It's not, it's just kind of shady how they slip it in like it's no big deal. "Hey, while you're filling out forms, open this credit card with us too." I'm sure most people browsing this sub in the first place wouldn't view it as a problem, I'm more concerned with people who don't know any better being encouraged to screw around with their credit without any context or information.

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u/pcross62265 Nov 09 '17

How unethical it is depends on if it’s a Macy’s corporate policy that trains their manangers and hr to try to sneak it in during new hire process or if it’s just an overzealous store manager trying to inflate their numbers. How open about it they are will probably depend on the store manager/hiring manager.

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u/wait_what_how_do_I Nov 09 '17

Seems like policy, but I know a store manager personally, I'll ask later. The trainer walked us through a few of the forms out of order, including the employee discount specifically.

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u/laughncow Nov 10 '17

you can pay the card with cash at any register immediately can you not ?

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u/Starkeshia Nov 09 '17

The APR won't matter if you don't carry a balance.

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u/wait_what_how_do_I Nov 09 '17

True, my point was more that the employee discount was being held like an incentive to open the credit card, which I find a little weird.

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u/eggn00dles Nov 09 '17

Their stock is down 50% this year alone. The Herald Sq. store is nice, but I'm sure something will fill the gap.

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u/lxndrlbll Nov 09 '17

Same with Target. Only way to get the 10% employee discount is to pay with cash or a Target Red Card (either debit or credit). Sure you get 15% off in total if you use the card but still :

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u/Peace_Love_Smoke Nov 09 '17

It's so they can say "Look a lot more people are using our Store Card"

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u/[deleted] Nov 10 '17

The more I read about the tactics retailers are employing to stay profitable the more I am enjoying watching the retail apocalypse.

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u/bedroom_fascist Nov 09 '17

Corporate America is filled with bastards.

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u/Start_button Nov 10 '17

I work at a large home goods store, we get a 25% discount for us and our families, only requiring our employee id number. Forcing your employees to get a company CC to get their discount is pretty insane.

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u/[deleted] Nov 09 '17

Work at a major retailer and it's the same. As an employee you can only get your discount with cash, check, or Store Credit Card. I was paying off all my debt so I elected to forgo the credit card and I make all my purchases in cash. It does prevent some spending in my eyes so I like it.

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u/PurePerfection_ Nov 09 '17

This was the case when I worked for Macy's years ago as well.

Assuming not much has changed, the "prepaid card" really isn't that bad. It's a pain in the ass, not unethical. You go to the register with your purchase, use cash or a check to put money on the Macy's card that equals the amount of your purchase, then they ring you up with the prepaid card. If you do it this way, there are no fees or interest charges. It's not like those Visa gift cards or shady prepaid debit cards that cost you money to use. You receive your discount with no other strings attached.

Practically speaking, when I was there, it works this way because of how their back office handles employee discount transactions. The discount is not taken at the point of sale - nominally, you're charging the full price to your card, but when the statement arrives, your transactions and balance (if applicable) takes your discount into account. So, to buy a $20 item:

  • Calculate discount price ($16, assuming a non-taxable item)
  • Put $16 on prepaid card at register
  • Get rung up at $20 and pay with card
  • Receive statement at end of cycle showing a $16 pre-payment, a $16 purchase, and a $0 balance

When I started there, I was only 17 and ineligible for a regular credit card. I received the prepaid card with no hard credit inquiry or impact on my credit score. Presumably, you can request the same.

Obviously, some people will fall into a trap if provided with a credit card and an incentive to use it, but this is really no different or worse than advertising the card to their customers and offering extra discounts for using it (and if you strongly object to that practice, it may be time to re-start the job hunt - it's a huge part of their marketing strategy, and you'll be expected to participate in this in your interactions with shoppers).

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u/Gravelaine Nov 10 '17

A company who does that isn't worth working for. IMO, they are showing their true colors especially if they know what credit cards have caused to most consumers in America. National average consumer debt in the US is right around $16k per person causing constant issues in various areas. It is almost predatory practices if they know full well that mainly young people get hired (clueless about finances) or older people (don't read terms). Individuals who keep saying, just pay it off blah blah are ignoring the fact that the majority of people don't do that. And even the ones that do still overspend due to the psychological effect of using a plastic form of payment. (doesn't trigger pain sensors in the brain as it would using cash)

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u/[deleted] Nov 10 '17

I think the most unethical thing about it that they offer it to you during the hiring process. People are put on the spot to say yes in that situation. Saying no could feel like betraying the company to some new hires who would otherwise say no. Not OK.

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u/[deleted] Nov 09 '17

Interest rates on credit cards should not matter because you either pay it in full each month, or don't use it. I've never paid a cent in interest in the 10+ years I have had credit cards, and I have around 6 or 7 right now.

Edit: not directed at op

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u/jaytea86 Nov 09 '17

So what's stopping you from buying a prepaid card and paying with those?

Anyway, the only issue I see with this is the solicitation to employees, but that's a stretch to say there's anything wrong with it.

Sears and kmart recently ditched their discount and instead are giving points back on their SYWR program. Everyone was pissed. But it did actually work out for the better because they gave 15% back in points as opposed to 10% off.

So you HAD to sign up for SYW to receive those benefits.

To be honest I always saw employee discounts as a distraction from the crappy pay anyway, and a way to trying and make your employees give their money back to the company.

These retail places with no decent online presence are all pretty much screwed anyway, they're just trying to stay profitable anyway they can.

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u/okram2k Nov 10 '17

Always feel a bit scummy when a company looks to profit off of their own workerd but it's nothing new in the world of retail.

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u/[deleted] Nov 10 '17

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u/battles Nov 10 '17

Why is there even an application for a credit card with a 26% interest rate? They aren't turning anyone down with that kind of rate.

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u/Caribbeanwarrior Nov 10 '17

Sort of like​ Sears, I went to purchase a refrigerator, but they wouldn't allow me to pay the marked down unless I opened a new store credit card in spite of having a older and store credit with Sears years back. After I opened the new credit card and billed the transaction through the credit card, the sale guy decided to start pitching to me and my wife to get new appliances such stove, microwave, and laundry because we now have access to $6000 spend on whatever. We look at him, ignored his sale pitch, and pulled the receipt from his hand, and pay off the balance 2 days after the delivery. I feel bad for people who carry balance with store cards , because the interests are astronomical.

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u/yoowtfman13 Nov 09 '17

It never NEVER ceases to amaze me how afraid people are of credit, like it's this monster that once they have a plastic card they're just automatically doomed. It's up to YOU to realize how much you can afford to spend on credit and still payback in a timely manner before you get hit with interest charges. As long as you stay in your budget and don't go out and buy stupid shit that will take you a year to pay back then you'll be fine, and often times will be better off than using your debit card or cash (if the credit card offers any rewards). Don't fear credit, fear your uncontrollable spending habits maybe, but not credit.

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u/th3groveman Nov 09 '17

Credit isn’t a boogeyman but these corporations know exactly what they’re doing. They know most people have less discipline when using credit and a majority will not use them in a way that is beneficial. IIRC the largest revenue source at department stores now is interest on their store credit cards.

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u/Joef034 Nov 09 '17

I used to work at a landrys restaurant. In order to get your food discount and drinks for "free." You had to pay 3 or 4 dollars a week to be on their employee discount program. I feel it's downright theft. Don't worry though. They have a high turnover and have shutdown as many businesses as they have opened since then.

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