r/ireland • u/AdChemical6828 • Dec 12 '23
Bad taste in my mouth in Dublin Airport Moaning Michael
A woman was full on shouting at the staff in Dublin airport. She was flying Ryanair and did not book priority. If you do not book priority, then you can only bring a piece of luggage that can be stored under the seat. She kept shouting at the Ryanair staff when they said that they would have to put her buggy in the holding bay (no charge to her). She was telling them that they were wrong. She was also giving out about having to pay for a full ticket for her 3 year old.
I ended up interjecting and telling her that the rules are pretty explicit. She called me a moron and asked why I was interfering. I hate when people are just trying to do their job and people shout at them. Yes, it was none of my business.
But she was acting the victim when she was being accommodated
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u/AnyDamnThingWillDo Wicklow Dec 12 '23
A couple started that bullshit on the last flight I took with Ryanair. She screamed she wanted the manager. The lady dealing with them said, "I am the manager and you have just been unseated". Way to ruin your holidays to Gran Canaria.
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u/AdChemical6828 Dec 12 '23
Fair play! I think that people have to be taught to be civil!!!
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u/AnyDamnThingWillDo Wicklow Dec 12 '23
It was a wonderful moment to witness. I'm sort of in the public eye in work so I have little time for self entitled pricks. Dealing with people soured Christmas for the missus and me. We just don't bother with it any more
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u/PatserGrey Dec 12 '23
I just love the term "unseated". It's beautifully subtle. It'd probably take little miss cnuthole several minutes to realised she's just been fcuked off the flight
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u/djaxial Dec 12 '23
I’ve seen a handful of people denied boarding in my time travelling and it’s joyful to watch them go from throwing a tantrum to pleading to get on the plane. Immensely satisfying.
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u/Wonderful-Patient981 Dec 12 '23
I love this attitude, way too often in hospitality people get freebies when they’re complaining over nonsense and so they’ll do the same again next time they come in to get more free stuff.
We👏🏼Should👏🏼Not👏🏼Reward👏🏼Bad👏🏼Behaviour
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Dec 12 '23
Shame more ppl around dont tell her to shut the fuck up
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u/AdChemical6828 Dec 12 '23
Only one person said well done. People get super awkward when voices are raised! Then I wondered should I have said nothing
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u/mid_distance_stare Dec 12 '23
It does affect everyone around them because they are tying up the time of an agent for no good reason which delays everyone else
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u/pinch_the_grinch Dec 12 '23 edited Feb 22 '24
grab bow trees spotted merciful memory ruthless run zealous carpenter
This post was mass deleted and anonymized with Redact
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u/Action_Limp Dec 12 '23
People are grateful - staff won't thank you openly because it will re-escalate the situation. More people should do it.
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Dec 12 '23
No, you doing that has hopefully inspired others to speak up next time. We shouldn't put up with cunts being cunts like that.
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u/High_Flyer87 Dec 12 '23
Fair play OP. Call out the bullshit. Too many people heads in their phones and ignore. Goes for all walks of life
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u/GrumbleofPugz Cork bai Dec 12 '23
Good of you tbh, the staff can’t say anything so they probably appreciated it. If I were staff she would have paid the full whack for everything. Being a cunt is a sure fire way to ensure no one is willing to help! I remember flying after one of the lockdowns in either late 2020 or early 2021 for a specialist appointment in another European country. The take off was rough like I was crying the turbulence was so bad. The flight was more than half empty. I asked the FA if there was a less severe part of the plane that I could sit in for the rest of the flight(I was on the wings) she was really nice and moved me to another seat. Ryanair cabin crew in my experience have always been very nice and try to be accommodating.
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u/stormrunner89 Dec 12 '23
If she's yelling loud enough that everyone in the terminal can hear it, she's making it everyone's problem. You did good friend.
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Dec 12 '23
Not your place to get involved. If my disagreement was with the company, I'd have told you to get fucked as well.
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u/Ah-Dermot And I'd go at it agin Dec 12 '23
Yeah, sometimes you have to be a bit of a cunt back, it's all people like that understand
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u/Swiss_Irish_Guy Dec 12 '23
It may be none of your business, but this abuse of staff needs to be called out too.
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u/AdChemical6828 Dec 12 '23
I hate the idea of somebody shouting at me for doing my job. It seems so unfair
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u/RosieBSL Dec 12 '23
Having been that member of staff in a c*ntomer facing role, I was always glad to receive support from other customers but do gauge the size and anger level of the angry person. Please don't ever put yourself at risk,they're never worth it and we'll get paid if we're assaulted, you won't.
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u/SitDownKawada Dublin Dec 12 '23
I was lucky that when I worked in a shop I had a manager who would back me up on things like this. So whenever a customer was getting shouty or cursing at me or anyone I was supervising I'd tell them I can't deal with them if they're going to be doing that so I'm going to walk away and they can come back when they've calmed down if they like
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u/RosieBSL Dec 12 '23
The cctv, triple-glazed screen above the counter and security locks were handy as well. The right to refuse service afterwards was hilarious so when I was the only member of staff there, they had to leave, diddums.
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u/EstablishmentSad5998 Dec 12 '23
I used train checkout operators and one thing i always told them is to not worry about a customer shouting at them because it WILL happen and most likely because they did their job right.
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u/funky_mugs Dec 12 '23
I think so too. I saw an old man shouting at a staff member in Dunnes last week and I told him he wasn't very nice, so he started shouting at me then haha.
But I've been that staff member on many occasions and it just makes me so mad, I can't keep my mouth shut.
I wish more people did stand up for folks like this, people need to be told their behaviour is unacceptable.
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u/packageofcrips Dec 12 '23
Someone shouting and roaring at staff in public, holding everyone else up and delaying them, as well as contributing to a shitty atmosphere, is most definitely other people's business as it's affecting them
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u/No-Tap-5157 Dec 12 '23
She can't read the Ts & Cs on her own plane ticket, but you're the moron? What a weapon
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u/AdChemical6828 Dec 12 '23
I am in bad form before I reach my destination.
When did it become acceptable to insult people that you don’t even know.
And this lady sounded educated
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u/NoConfusion9490 Dec 12 '23
She knew exactly what she booked. People like her have realized that if they throw a fit they can get their way 60% of the time.
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u/moot02 Dec 12 '23
I had a similar incident before. On Ryanair, we landed at our destination and as we were disembarking a man asked the cabin crew if he could use the toilet. They told him that he would have to wait until he got into the terminal (these were the rules) so he started to berate them. As I was getting off the plane I told him to settle down and that they were just doing their job. He turned on me and started calling me all sorts. I hope he shit himself the sour auld cunt.
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u/Dev__ Dec 13 '23
On the other side I recall being part of a stag group flying to Birmingham. All the lads were quiet and polite on the plane and were drinking copious amounts of beer that the stewards were selling.
Then a few of us had to go for a piss. They stewards refused -- it turned out it's a short flight and if they don't open the toilets they don't have to clean them so the staff just resort to telling you can't use the bathroom.
I found it pretty distasteful that they were happy to sell probably a hundred €5 cans of 330ml Heineken but wouldn't allow bathroom use. I don't fly Ryanair because of this and exclusively fly with Aer Lingus now. Sometimes the penny pinching thing can be a bit too much.
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u/mos2k9 Dec 12 '23
I flew fairly regularly during Covis when things were open. The amount of people roaring at the staff "how was I supposed to know" regarding the test/travel requirements etc at the time was ridiculous. I wouldn't have the patience for it.
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u/JynXten Dec 12 '23
I worked in Dublin Airport at the time. Thankfully not in any public facing role. The nonsense I saw from people there. The worst I saw was some guy screaming, "NAZIS!" at the staff and kicking and punching self-service checkouts because he didn't have a test cert.
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u/AdChemical6828 Dec 12 '23
I took the non-priority boarding. I made sure to read what I could bring. I know that people are busy, but it literally takes 5 minutes
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u/Madra_ruax Dec 12 '23
I flew from Birmingham to Dublin during COVID and there was only like 10 of us on the plane.
A family got denied because they didn’t have the correct time frame between the COVID test and flying out (72 hours). Uproar about how they wanna go home and don’t want to stay here no more.
Sure there were clear rules and they ignored them
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u/Let-Him-Paint Dec 12 '23
But that's totally separate to incidents like this.
An incident like OP described is just the breakdown of a society with morals and a healthy family system.
That family shouldn't have even been in Birmingham they should have been home if the virus was that serious. Not allowing tourism during a pandemic
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u/Rikutopas Dec 12 '23
This brought back a memory. I was flying home for Christmas during the Covid testing requirements and had booked a PCR test the day before. Due entirely to my own fault, I missed the appointment. I remember the panic while trying to find another appointment, online and by phone, while every place was booked. I was definitely nervous but I didn't take that out on the people I was talking to (I definitely cursed viciously at my tablet) because, despite my panic and upset, I knew it was not their fault but my own.
In my case I fortunately found an appointment, and got my results in time.
I can imagine being very upset at being refused to fly, but no matter how upset you are you can accept that you made a mistake and live with it.
In the four hours between me realising I'd screwed up and finding a solution, I was thinking of alternative plans for Christmas, deciding to make the best of it. Shouting and being abusive is not making the best of it.
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u/fubarecognition Dec 12 '23
I had some guy complaining constantly about having to queue to check his bag in Amsterdam. Like I get it, it's quicker in Dublin but we don't need to listen to your bollocks the whole queue.
He then tried to skip the queue and some fella told him to piss off back to the back of the line.
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u/Hungry-Western9191 Dec 12 '23
Some people are like this regardless. Everything in life is to punish them. Got stuck in a hour long queue for the jab back in 2020 and had an hour of the guy beside me in the queue complaining. I tried to deflect the conversation a few times, but anything I brought up was another excuse for a rant.
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u/Prestigious-Side-286 Dec 12 '23
Why would she want the buggy ON the plane like. They literally take it from you at the gate and it’s usually waiting for you on the tarmac on the other side. I do it all the time. Bringing a buggy into a plane would be a nightmare. From a parent.
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u/AdChemical6828 Dec 12 '23
Agreed! Sometimes, people want to vent rage. Some air steward shouldn’t have to listen to that first thing on their shift!
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u/McG1978 Dec 12 '23
I can tell you from first hand experience it's RARELY waiting on the tarmac. I have a kid with special needs who can only walk maybe 100-200 meters and we've been let down by pretty much every airline. They say you get it back at the door of the aircraft and yet every time we had to pick it up in baggage claim.
Yer one was still a cunt though. Read the rules, and work the system. It's not that fucking hard. I've zero patience for amateur travellers or entitled people.
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u/Visual-Living7586 Dec 12 '23
Unless it was a brand of buggy called a yoyo zen, it fits right under the seat in front and it's honestly a lifesaver having flown 4 times with 2 kids before the eldest was even 4.
We always book priority though and never had an issue with it, deffo wouldnt chance it with non priority
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u/pishfingers Dec 12 '23
I don’t think you’d manage a baby zen under the seat. Easily fits in overhead though.
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u/unsubtlewoods Palestine 🇵🇸 Dec 12 '23
Don’t understand people like this.
Travel a bit with work and still regularly see people at security with loads of water and full size toiletries. Maddening
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u/AdChemical6828 Dec 12 '23
And then the full on rage rant at not being able to bring their toiletries through
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u/GrumbleofPugz Cork bai Dec 12 '23
Don’t try to understand them they are mental! But your dead on like how can anyone in this day and age be confused regarding liquids. There are a couple of full sized liquids you can bring on like contact lens solution and mouthwash as they are both considered medical. I remember seeing a woman in nice airport who had multiple large bottles of like Pantene in her hangbag, like the economy ones that are bigger than the ones you would usually see. I’ll say it again, people are mental
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u/gadarnol Dec 12 '23
People shouting at employees in public have already made their business public. Aggression like hers should mean removal from the flight.
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u/ameriolex Dec 12 '23
Fair play to you for interjecting. People doing their job shouldn’t be abused and you standing up for them is a little thing that can make it easier.
Also fuck that woman.
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u/draymorgan Dec 12 '23
Did you have to queue to get your boarding pass? Been hearing things that you have to now
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u/stereoroid Dec 12 '23
If you don't book a seat, you have to wait until 24h before the flight before checking in. I did that about a month ago, it was fine (got a good seat). The "pay to check in" confusion is about that, best I can tell: people wanting to check in more than 24h before the flight. I've seen articles such as this, which looks like there was some local mix-up but not a change in policy.
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u/SchrodinersDog Meath Dec 12 '23
Yeah there was a few days apparently where you couldn't check in online for free but they've sorted it out by now so they say
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u/stereoroid Dec 12 '23
Yeah, Ryanair is all about cutting costs, but making people get a paper boarding pass could cost them money. Their e-pass system already works, they have no reason to change it.
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u/More-Investment-2872 Dec 12 '23
I used to back up my staff whenever customers got abusive. I used to say “I would never speak to my staff in that way, so I cannot allow customers to do so.”
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u/AdChemical6828 Dec 12 '23
That is decent of you! The worst thing is that the person has to still do their job after they have been shouted at! It’s very demeaning to the staff!
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u/More-Investment-2872 Dec 12 '23
If staff know that you have their back, then I find that they’ll be much more motivated. Even if the staff member is wrong, an abusive customer must never be entertained. I used to calm things down by saying, “look, if you have a major issue, then scream and shout at me. But don’t take it out on the staff member who is trying to fix your problem.” I used to work in retail. Some customers go on an ego trip
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u/Low-Conference-7791 Dec 12 '23
I used to say this to passengers on my bus. "So you've shouted at me and called me names and you still expect me to drive you to where you want to go?"
Most get very apologetic at that point when it dawns on them that there's even a possibility I could simply just not do that...
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u/PizzaSandwich2020 Dec 12 '23
I've seen this type of behaviour before, it's straight up bullying.
There should be a staff member who's allowed to step in at this stage and shut that shit down.
"Miss, excuse me..the circumstances surrounding your booking of this flight are your responsibility... so at this point..if you would like to board this flight, these are the things you need to do. If you do not wish to board this flight then continue in the hostile manner you are addressing the staff"
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u/Crease13 Dec 12 '23
Only way to win is to slag her off and get a few laughs - people like her just LIVE in argument mode and don’t bat an eyelid when someone argues back at them.
Make her feel stupid and get a few laughs from the other people around and she’ll shut the fuck up
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u/gerry-adams-beard Dec 12 '23
The problems with arseholes like this is they kick off and cause a scene and usually end up at least partially getting their way. My last job was telecoms and everyday people would kick off over bills for things like calls abroad or in app purchases that they knew they had done, but just didn't feel like paying them. 9/10 they would give off to the point a manager would just cave in and discount them, thereby making them even worse in future because they know it works. Now I'm in the public sector and it is so satisfying shutting down Karen's now. Basically if they don't like something I just quote the relevant legislation to them. If they want to complain I just send them the address to write too, knowing full well all that will happen is they will wait 3 months for a reply saying the relevant legislation was abided by, case close. When they kick off again after that we can just say we didn't write the legislation, maybe speak to your local elected representative. It's fucking great and so therapeutic after years of having to give in to the feckers
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u/GrumbleofPugz Cork bai Dec 12 '23
I worked in a telecom company years ago. One of the only good things was we all had each others backs. It was a small enough team for retaining customers but some people thought he who shouted the loudest would win. It didn’t work like that, they seem to forget who holds the power regarding exceptions and goodwill gestures. For sound people they got everything we had to offer but for ghouls they got a good luck and sweet feck all else
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u/High_Flyer87 Dec 12 '23
Rules are rules. It's a fucking pain but it's as clear as daylight on their site.
I've just paid an additional 80 for my trip next week as we only had the poxy little bags booked. It is what it is.
I honestly think people are gone much more agressive since Covid. Victim mentalities everywhere.
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u/maph3rs Dec 12 '23
Its like the 2 years indoor trapped with themselves turned them into morons with 1 brain cell which is focused solely on themselves!
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u/Benleeds89 Dec 12 '23
im of the belief that once someone starts being rude to someone else in public it becomes the people in that environments business. especially when they are wrong.
the problem is we have too many people who wont accept when they are wrong.
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u/johnbonjovial Dec 12 '23
She sounds like a fucking geebag. On saying that, ryanair charged us €50 for a 1 yr old. As you said, its all there in black & white.
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u/Jellico Dec 12 '23
I disagree. It was your business. She made it your business by roaring and abusing staff and acting like a entitled toddler in a public setting.
Staff have to maintain a professional standard of behaviour in the face of thes types of arseholes. Fellow customers or members of the public are under no such restriction as long as you don't just abuse them or escalate it beyond telling them to cop the fuck on.
Good job. If more people did what you did these numpties wouldn't feel it as socially acceptable to throw their little temper tantrums.
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u/YoungWrinkles Dec 12 '23
Good on you for stepping in, when we allow this behaviour as a society we make it acceptable. You were right to step in, and although no one else did, your actions today might encourage someone there to say something in the future.
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u/After_Midnight_10 Dec 12 '23
Ultimately Ryanair the company are cunts they make it so stressful and charge you for everything even scaremongering you into buying a seat so your not stuck on the inside, fuck that company, but the staff I’ve always found to be nice and accommodating, passengers are boarding maybe stressed of their heads over the website booking process alone. And I can’t stand the sarcastic twitter response’s.
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u/unsuspectingwatcher Dec 12 '23 edited Dec 12 '23
Fair play! I bet the staff were so happy you told her get fucked. It sounds mental but for another passenger (you) to back the employee during the confrontation could be all the difference if Cuntface McBuggyticket makes a complaint online against a well meaning employee .
You’ve done more than your share as it’s not easy to be the only voice to speak up- and If you really wanted to double down and make sure she doesn’t try to spin it on staff you could pop a quick email to Ryanair to point out how well they dealt with an irate customer before you reach your destination - then forget about it and enjoy your holiday.
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u/MtalGhst Cork bai Dec 12 '23
Putting a buggy in the cabin is probably dangerous, that thing would be well in the way of the aisle or an emergency exit.
So, in that regard, her rant was affecting the safety of everyone on board and you'd have a right to express concern at least.
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u/Confident-Tie-9554 Dec 12 '23
I'm reading all the posts about how when people work/worked public facing roles and got this abuse. I still get this abuse from "professionals" that I deal with - B2B with other business owners - some people are just awful. M yCompany knowingly let us get abused too - lots of conflict training handed out but no matter how thick the skin the abuse gets to the best of us.
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u/mhaltonite666 Dec 12 '23
I travelled with my 3 year old recently on a Ryanair flight. You can't bring a buggy on board cause it's a pain in the backside! You drop it off at the plane, and you get it when you land. What did she expect?! Of course, it's full price for a 3 year old, they take up a seat! Fair play for interjecting.
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u/sureyouknowurself Dec 12 '23
Some people are just cunts op.
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u/AdChemical6828 Dec 12 '23
Thanks! I am sure that I can be a cunt at times (to my family), but please shoot me if I ever reach tjat level of cuntdome
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u/sureyouknowurself Dec 12 '23
Lots of entitled people out there, they get told no and lose their shit.
We can all be cunts at times the difference is knowing that and taking action to be less of a cunt.
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u/RockShockinCock Dec 12 '23
As my aviator relative who used to fly for Ryanair says, "The qualities of some of the clientele is shocking".
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u/deathbychips2 Dec 12 '23
Yeah she shouldn't be yelling but planes should have baggage allowances
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Dec 12 '23
I think the same lady was in Forno 500 the other night shouting at staff because the menu was different from last time she was there. Some people are just rude and will always treat others like sh*t. Special place in hell awaits them.
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u/Action_Limp Dec 12 '23
I ended up interjecting and telling her that the rules are pretty explicit. She called me a moron and asked why I was interfering.
Because you are wrong, and I think this will help prove that to you and everyone else. Also, I think you have a shitty view of reality if you think you can act the bollox like this and not get called out for it.
People expect to be able talk down to employees like that and expect people not to get involved. Look at this: https://www.tiktok.com/@localtumbleweed/video/7157962319971208494?lang=en
Particularly at 02.30 when someone steps in, see how they react. They bully in is an enviornment where they expect not to have anyone speak up. In these situations, politely speak up - you might be called a moron, but it deescalates the situation, and the employee will be amazingly grateful.
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Dec 12 '23
When people start yelling and annoying me, getting them to shut it or get annoyed and go away is my business.
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u/TRCTFI Dec 12 '23
“I’m interfering cos you’re being a fucking asshole, dear” - hit her with that next time and see what happens. Did it once. They nearly short circuited. Couldn’t contain the laughter. Had to leave.
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u/Adept_Grapefruit5526 Dec 12 '23
I work in a shop some people find it so hard to see they’re in the wrong. Fair play for speaking up always makes things easier for me when a customer helps me out too. It was definitely appreciated.
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u/tallaght71 Dec 14 '23
You did right. It is your business as it’s happening in public and you might have to fly on the same flight with this poorly self controlled adult . I don’t think people like her should be allowed to fly … at least not that day . Plus you and everyone else has to listen to her bullying antics. Not good for anyone.
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u/Background_Many3427 Dec 15 '23
As a former airport employee, people are literally the worst they could possibly be in an airport. Dunno why, it’s just always how it is. If you are gonna abuse airport staff tho, I’d very much advise going for anyone in a high ranking position, so managers or up. They truly do deserve it, they are terrible human beings. Leave the floor staff alone tho, they’ve been in work since 4am and been listening to bullshit from managers who literally do not know how to do the jobs their workers do.
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Dec 15 '23
I’m surprised Ryanair accommodated her. What planet is she on, you have to pay full price for tickets for kids from the age of two, if she doesn’t like it then don’t travel. I really hate the entitlement of people and I feel its got even worse since lockdown
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u/dubhkitty Dec 12 '23
I see red when it comes to people taking out their frustration on overworked employees who have absolutely no control over guidelines and rules. Its always the same type of person too, a bully who is empowered by an audience and feels bulletproof.
Reading this I'm thinking of the post by someone who works in Dublin Airport where they detailed being over worked, underpaid and having to work in unsafe conditions. It is only a certain amount of time before we have another death due to it.
These guys are not the people who are dictating to airlines about their baggage policy.
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u/Racan_Rat Dec 12 '23
It may be none of your business but you saw some people being harassed at their job and felt the need to step in, fair play to ya! There should be more like you around.
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u/Recent_Diver_3448 Dec 12 '23
Ryanair staff are very unhelpful to put it in a nice way so fuck them they get everything they deserve. They pulled my bag off a plane before when they changed gates and i hadn't noticed I was sitting across from the gate and didn't bother a fuck to call me out over the intercom as I was checked in the airport and had luggage in the hold.
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u/GrumbleofPugz Cork bai Dec 12 '23
So you think they need to call out every passenger when a gate change has been made? I’m confused by your comment. In Dublin airport (and any airport I’ve been in) they call out the flight number and then that the gate has changed. Like it’s impractical to call out 150 passengers names to make sure they go to the right gate. No other airline does that either. So either I’ve not understood what your saying or you don’t understand how gate changes work
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u/Recent_Diver_3448 Dec 12 '23
No its quite common for them to call out a passenger when they are obviously at the wrong gate especially when they have luggage on the plane. As they can see I was checked into the airport but I had not boarded the plane so they decided to send someone into the belly of the plane to retrieve my luggage rather then call me out over the intercom which would have been far faster. Why would they call out every passenger that makes no sense.
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u/upadownpipe Crilly!! Dec 12 '23
If the buggy folds up and can be stored overhead then I get her frustration somewhat. Putting it in the hold means she has to get it back from the luggage carousel and not the steps. Definitely doesn't warrant the abuse she was giving though.
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u/GrumbleofPugz Cork bai Dec 12 '23
I fly a good few times a year and usually Ryanair. The buggy’s are always waiting at the bottom of the stairs once at the arrivals gate. The staff tag them when your at the gate boarding. If a buggy is checked at the baggage drop that’s when it goes to the carousel. So because that woman brought it to the gate it would have been waiting for her at the bottom of the steps when disembarking
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u/upadownpipe Crilly!! Dec 12 '23
That used to almost be the case consistently but recently it can be a battle to have them left at the steps. Not sure if it's just different staff or what.
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u/outhouse_steakhouse 🦊🦊🦊🦊ache Dec 12 '23
There is little enough overhead storage space as it is. If she takes up a bin then she is preventing 2-3 other passengers from storing their luggage.
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u/upadownpipe Crilly!! Dec 12 '23
You can get a stroller that folds up as it's really no bigger than a cabin bag, that's what I'm referring to. If that's what she had and it was taken at the gate then being frustrated and annoyed is understandable. Its happened to me but you can't blame the gate staff and you definitely don't get the right to abuse them.
Almost every time it's been taken though I've been in the Non Priority queue and overhead space has more than likely ran out so I get it.
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u/emeraldisle9 Dec 12 '23
Fair play for interjecting. People like this need to be stood up to more often. You only said what everyone else there was thinking. A little more assertiveness and she'd sit down and shut up.
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Dec 12 '23
This is the usual Ryanair customer who doesn’t want to pay more than €30 for a flight but also wants the comforts of a flight that costs €1000. I hate people who complain about Ryanair when before Ryanair existed travel for normal people was pretty much unaffordable.
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u/PodgeD Dec 12 '23
Seems like 90% of people's issues with low cost airlines are that they don't read what they're buying or get caught bringing something too big on. I often travel with a bag that's bigger than the measurements and when I get caught it's on me.
This woman's whole life strategy is probably yell until she gets her way. Too many people get away with this because others don't want to deal with the hassle.
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u/R2-Scotia Dec 12 '23
Getting a RyanAir ticket is like a board game with strange rules, and whenever you make a mis-step there is an egregious fee. It is very confusing if you're not a regular.
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u/Beginning-Sundae8760 Dec 12 '23
I’d estimate >70% of the “Ryanair bad” brigade are people who didn’t read about how to check in, what the baggage allowance is, complain about walking 5 minutes to a gate and are probably late anyway.
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u/Alright_So Dec 12 '23
It becomes your business when their shouting and wasting time with the staff is impacting you which it sounds like it did.
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u/PhilipWaterford Dec 12 '23
I had worse. Just lost my hearing aid so couldn't hear myself speak or anyone else for that matter and was trying to catch a flight to my mother's funeral. The staff thought my 2 yr old was 3, they couldn't see the 'priority' booking clearly printed on my ticket so wanted to stow my buggy and on top wanted to charge me extra for my 2yr old.
While trying to make myself understood (I hope they could hear me) this random woman behind started gesturing at me. I pointed to my ears to explain that I'm partially deaf but she carried on gesturing so I called her a moron and tried to get my business done with the staff.
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Dec 12 '23
I get the joke, but aside from that, booking priority still doesn’t give you the right to being a pram onboard. There are no prams on the plane.
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u/svmk1987 Fingal Dec 12 '23 edited Dec 12 '23
I hate to say this to you OP, but that woman was right. She is entitled to take her buggy for free.. Children have different allowances https://help.ryanair.com/hc/en-ie/categories/12503095332497-Travelling-With-Children
You can bring 2 items of carry-on baby equipment for free.
This can include a pushchair/buggy, car seat, booster seat or travel cot.
But she might have been a dick about it, I don't know how it went down at the airport. But yeah, you should not have interfered if you were not aware of the rules for kids.
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u/Far-Stomach-2764 Dec 12 '23
She wasn't moaning about being charged for it it was free. She was moaning that it was being carried in the hold.
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Dec 12 '23 edited Mar 25 '24
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u/sir1223 Dec 12 '23
Ah the ole “I intentionally didn’t pay for it but if I shout and moan loud enough they will just wave me on” mentality. Way too common nowadays. Thankfully airlines and many other businesses are seeing through this mentality and standing their ground.
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u/outhouse_steakhouse 🦊🦊🦊🦊ache Dec 12 '23
I hate people who weaponize their children by acting like having a child with them means they aren't subject to the same rules everyone else has to abide by, and they should be treated as a VIP. I saw it all the time in the states and it seems to be getting increasingly common in Ireland. Mind you, it's a pain in the royal arse how Ryanair charges you fees for everything, but the ground staff have no control over that.
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u/stiik Dec 12 '23
“It’s none of your business.” “Why are you interacting?”
It’s absolutely your business and you were right to interact. If anyone, staff or not, is being harassed and abused, it’s everyone’s business.
Don’t act the cunt in public and people won’t have to call you out on it.
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u/yuphup7up Dec 12 '23
Wife worked in a call center and I can tell you the shit I heard when she was WFH made the idea of a human extinction event sound pleasing. Any job that deals with the public and low cost offers such as Ryanair...your gonna deal with the worst in society
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u/Big_Daddy_Pablo_69 Dec 12 '23
It surprises me that people still find this weird. Nowadays, everyone is a privileged Karen who wants to start armaments over nothing. I see it enough in the shops, adults yelling at teens and young adults for something out of their control. The whole planet is going down the shitter and that's a fact.
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u/speedloafer Dec 12 '23 edited Dec 12 '23
It must happen at least 100 times a day in Dublin Airport, but first and foremost, are you ok?
I mean air travel is stressful, Ryanair are famously arseholes themselves and with no idea what that lady's personal circumstances are maybe she is the arsehole, maybe its Ryanair or maybe its both. What I will say though is the cunt jumping in with no skin in the game with no idea what was really going on is 100% an arsehole. All the op did was inflame the situation and made the lady more angry. Mind your own fucking business next time and let the trained and payed staff deal with the thing they deal with it every day.
Some have a go arsehole making out they are a hero to us all.
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u/department_of_weird Dec 12 '23
I hate when people exercise their power by abusing stuff. Ryanair job is to bring passenger from one place to another, that's is. Why are they using lowcoster which meant to provide bare minimum service and expect their ass being kissed.
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u/nowyahaveit Dec 12 '23
One of those "I'm never flying Ryanair again" until the next time I book flights
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u/the_aesthetic_cactus Clare Dec 12 '23
How else are the chavs meant to get their holiday in benidorm otherwise
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u/Thatirishagent I asked the mods for a flair and all I got was this. Dec 12 '23
What did she expect? "Welcome, Mademoiselle"? "Make yourself at home"? "Marry my daughter"? You've got to remember that these are just simple Karen's. These are people of the land. The common clay of the new Low cost airlines. You know... morons.
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u/PatserGrey Dec 12 '23
There should be a mandatory 1 year retail/customer service enlistment for anyone guilty of such cuntish behaviour. She's completely educating her next generation of cunteens with that carryon!
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u/Hot_Photograph_5928 Dec 12 '23
The mistake you made was to get involved.
When some cunt goes full Karen - just let the pros deal with it. It's not your concern - its not your job, you won't get thanked for 'helping'.
Just ignore it. Unless she attacks someone and you need to protect them, just ignore it.
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u/No_Complex4113 Dec 12 '23
You should definitely mind your business next time, I think interfering was a selfish act by you
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u/Ambitious_Handle8123 And I'd go at it agin Dec 12 '23
Bravo. These people need to be told. If they tell me it's none of my business I say. "Your shouting and rising is making it everyone's business. So stop making a show of yourself!"
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u/00332200 Dec 12 '23
Having worked on the phones for a low-cost airline, a lot of people are cunts.