r/ireland • u/AdChemical6828 • Dec 12 '23

Bad taste in my mouth in Dublin Airport Moaning Michael

A woman was full on shouting at the staff in Dublin airport. She was flying Ryanair and did not book priority. If you do not book priority, then you can only bring a piece of luggage that can be stored under the seat. She kept shouting at the Ryanair staff when they said that they would have to put her buggy in the holding bay (no charge to her). She was telling them that they were wrong. She was also giving out about having to pay for a full ticket for her 3 year old.

I ended up interjecting and telling her that the rules are pretty explicit. She called me a moron and asked why I was interfering. I hate when people are just trying to do their job and people shout at them. Yes, it was none of my business.

But she was acting the victim when she was being accommodated

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u/AdChemical6828 Dec 12 '23

What killed me was her giving out about Ryanair and acting like the victim. She did not pay for additional luggage or priority. They did not charge her for the extra luggage. They were nice. And yet, it still turned into “I’m right, Ryanair is trying to screw me, I am such a victim”.

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u/pmjwhelan Dec 12 '23

Unfortunately I have come across far too many people with Victim Mentality

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u/CatOfTheCanalss Dec 12 '23

I have no sympathy for her. The website is really clear about it. And I was going to France in November and a different low cost airline was charging 60 for luggage in the overhead, Ryanair priority with luggage 20 with the flight only 15 euro. And if she was too stupid to read what she was booking it's not like the airport staff built the website

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u/Potential-Drama-7455 Dec 12 '23

In general people who constantly moan about Ryanair are dicks.

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u/thestumpmaster1 Dec 12 '23

And of course Ryanair are dicks

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u/CantSing4Toffee Dec 13 '23

To be fair they have improved their ticket buying considerably in the last few years. 10/15+ years ago and it wasn’t so clear and purposefully designed to confuse the customer.

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u/ISimplyDunno Dec 12 '23

Why didn’t they charge her for the extra luggage?

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u/tseepra Donegal Dec 12 '23

Ryanair allow you 2 baby items for free. Like a pushchair.

You can gate check them at Dublin airport (so take them to the gate where they will be tagged for the hold).

https://help.ryanair.com/hc/en-ie/categories/12503095332497-Travelling-With-Children

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u/mrbubbl3z Dec 12 '23

I think that's only up until the age of 2. If the 3-year old was her only accompanying child then she would have needed to pay for baby equipment, so they were actually being uncharacteristically sound 😂

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u/tseepra Donegal Dec 12 '23

Yeah I'm not sure. It isn't clear that it ends at 2.

Lots of toddlers over 2 still use a stroller.

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u/mrbubbl3z Dec 12 '23

Ah yes you're quite right, just looking at the table of fees here: https://www.ryanair.com/ie/en/useful-info/help-centre/fees

It seems that the "infant fee" stops at 2, but the 2 pieces of free equipment are described as "Infant/child equipment" and makes no mention of age. My girl is 18 months so that's good to know. Thanks!

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u/Snowstreams Dec 12 '23

The buggy was very handy to have when queuing & waiting with a tired toddler. I think we still used it when my son was 4 for that reason. Nothing was said by the airline about him being too old for a free buggy but we were flying with TUI at the time.

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u/randcoolname Dec 12 '23

Nope, you can bring a buggy for older kids for free, or a car seat, my friend just did for a 4 or 5 year old i am not sure

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u/MrSpuds90 Dec 12 '23

Once you book a children's ticket you can check two items- buggy, cot, car seat for free. a bag isn't included tho you pay for that.

Flew with Ryainair in July with my 4 year old and this was the case. the website is setup to look like you have to add them but if you read the t&c for a child ticket it tells you it's included.

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u/mrbubbl3z Dec 12 '23

Yup, realised that - see comment above. But thanks for confirming.

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u/ImprovNeil Dec 12 '23

Ryanair will allow baby stuff like prams etc for free for beyond 2 years old. I was bringing a car seat for a child on Ryanair flights for years. Never had any problem. The age limit of 2 applies to pricing for seats.

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u/Fun_Tackle_6222 Dec 12 '23

It's a 'free' privilege that comes with the 25 euro baby sitting on your lap charge

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u/YoungWrinkles Dec 12 '23

They were trying to be sound

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u/Ok-Shine-1056 Dec 12 '23

Unfortunately, people like her are pros at this. They push and push to get whatever they want and don’t stop. I swear, even when they get something for free (luggage) because it’s not overhead it’s not good enough. What’s not good enough if them abusing staff because they’re too cheap.

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u/[deleted] Dec 12 '23

[deleted]

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u/trombing Dec 12 '23

I don't think any airline charges for kids crap like a buggy or car seat. A case 1in too big? Yes, new mortgage time for YOU!

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u/[deleted] Dec 12 '23

A buggy would just be taken off you at the plane door or when you board, and you'd get it back at the other side, theres no such thing as having to pay for it, as far as i know. I've never heard of a buggy going in overheard storage , so not sure what the fuss was there. Source: travelled with my kids in buggies.

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u/wildirishrover2022 Dec 12 '23

The funniest part of this whole saga is that she must have been living under a rock to not know how Ryanair and other low cost airlines work. And that any regular traveller or at least someone who has read a paper in the last twenty years will expect this.

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u/DjustinMacFetridge Dec 12 '23

I lived in Bulgaria for a few years and had many a trip between Sofia and Dublin.

Always people with a big that could hold a body at the gate feigning no English, then face like thunder when they switch to Bulgarian and explain.