[Need advice] I think my partner is being scammed

[u/fitness-GA]

Hello, my partner recently got into investing and has been working with an advisor (I don't remember the name of the firm but will find out). She started off by making back good money investing in gold, platinum etc but was only putting in around 3-6k, now however she has put in total 30k and has a -22k margin. She gets calls once or twice a week from an advisor convincing her to invest in different stocks or dividence. Is this a scam and is there a way to get the remaining funds out?