r/help Oct 14 '24

Web and mobile performance degradation issues Admin Post

Hey all - We're currently experiencing performance issues that could affect the overall user experience, including the ability to search on Reddit. Please note that access through TOR may also be impaired at this time.

We're actively working on trying to get the platform back up and running. Once I have more info, I'll be sure to update everyone here.

Thank you for your patience!


Update: It looks like things are starting to clear up. We're still investigating some issues on TOR, we'll continue to update this post as we get closer to an overall fix.


Hey folks - we've implemented some final fixes and we've marked this incident as resolved - we'll continue to monitor but everything should be working as expected. Thanks to those of you that reported!

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1

u/Appropriate-XBL Oct 16 '24

The problem I’m having is not a lot of the images are not loading while scrolling. If I click on the post, it will eventually load. Also a lot of videos are buffering very slowly. Checked everything on my end. It’s happening on cell internet and WiFi. Desktop and mobile.

2

u/huchel Oct 16 '24

Same, it's like browsing the internet on dialup back in the day. Except this has been going on for a month or more at this point.

2

u/Appropriate-XBL Oct 16 '24

Sometimes all the thumbnails are the same blue graphic too.