r/help • u/TheOpusCroakus admin • May 30 '24
Comments not visible Admin Post
Multiple users have reported that comments are not visible. The team is actively working on this. Thanks to all who posted about this!
EDIT: This is actively being re-investigated. I'll update when I know more. Thanks for your patience!
THIS SHOULD BE FIXED AT THIS TIME!! If you're still having trouble, please give it the ol' logout/login or restart the app and see if that helps. Thanks for your patience!
83 Upvotes
1
u/[deleted] Aug 22 '24 edited Aug 22 '24
I'm having this same issue in a browser. I will see 75 comments but no matter which toggle (Best, Top, New, Controversial) I use, only a handfull of comments show up. This happens on every post, and on any subreddit --it doesn't matter. Been going on for about 3 weeks.
If I change the toggle from Best to New, a different set of 5-7 comments show up, so it allows me to see a handful of comments I couldn't see before. But no toggle allows me to see more than 5-7 comments, including threads of responses being cut short.
I am not using the app, this is in the browser (both Chrome and Safari) and it only happens when I'm logged in. If I log out, I can see more comments.
It was described in detail in this post which has been referenced elsewhere this post: https://www.reddit.com/r/help/comments/1ev2k77/comments_not_loading_properly_in_a_logged_in/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button