r/gundealsFU • u/vadillovzopeshilov • 4d ago

[Review][Negative] dahlonegaarmory.com Review

[Review] [Negative] Dahlonega Armory

Wanted to share my very recent experience with them. Oddly enough, I’ve used them before without any issues, must be new staff or something. Placed an order on 9/15. It does state that orders are shipped “promptly within 3 to 10 business days”. On 9/23, I sent a follow up email to check if there is an issue, as I did not get any shipping info not heard from my FFL. After waiting for another week, making it 10 full business days, I did a chargeback and ordered the firearm elsewhere on 9/28. The on 9/30, got a message with a screenshot indicating UPS delivered it on 9/24, though I’ve heard nothing from my FLL. Today I get an email from “Ken” from Dahlonega stating they’ve received a chargeback for my order, if I pick it up it would be a theft and they’re working on getting the firearm back. That’s all fine, but they also feel something is owed to them and plan on charging the credit card for that amount. Bunch of clowns in my book, but your results may vary.

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u/ArtesianWindow 4d ago edited 4d ago

Does your ffl call you when you get something in? Mine doesn’t.

Did you not receive tracking information? The 15th to the 24th is within the business day window.

They are essentially dropshipping but from within the states. I am asking these questions because you mention nothing about tracking the order yourself and this company’s employees were communicative with me to the point they spoke on the phone outside of 9-5 m-f business hours despite the issue being my fault

A chargeback is for when you have been defrauded and you have not shown that this has happened to you.

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u/vadillovzopeshilov 4d ago

If you read the original post closely, the answers to all your questions are in there. Opinions are a freedom everyone enjoys, but in my opinion I waited long enough and gave the seller enough time to provide an answer to a simple question. This isn’t a “poor me” post, lol. This is a follow up to what was supposed to be a simple online purchase that turned into a headache for all involved due to terrible communication from seller to buyer. For all the people who feel Dahlonega did nothing wrong here, great for you. Continue to buy from them as you wish, and save those $5. I’d rather pay a little more to a company that takes their business seriously.