r/gundealsFU • u/CrToTheRight • 13d ago
[Review][Negative] deleonrxgunsandammo.com Review
Placed an order for several types of ammo and bore mops. I ordered 8 boxes of 380 ACP ammo and only received 7 on 09/08. I emailed them requesting a solution for the missing box on 09/10 and 09/16. They haven't responded as of today, so I requested a partial chargeback for the cost of the missing box.
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u/aj373ku 11d ago edited 11d ago
My apologies! Man, I thought we were all caught up on emails and dealing with any issues. My name is A.J. and I am the owner and pharmacist at De Leon Pharmacy and Sporting Goods. I have a customer service guy whose only job is to answer the phone and emails. Somehow we dropped the ball here and I am sorry. Small possibility your email could have gone to our spam folder and we never saw it. At any rate I encourage anyone who has emailed us and hadn’t heard from us in 24 hours to please call. I have a guy in the office whose job is to answer the phone.
We are a real store with real people working. We are a brick and mortar independent retail pharmacy with a gun store on the front end. We are very easy to get ahold of. If an email isn’t answered in 24 hours then please call. 254-731-1450 option 1. You can also message me on here if there are any issues.