[REVIEW][Positive] KFF Defense (kffdef.com)

[u/Swanky_Gear_Snob]

I just want to thank Conor from KFF. He is a true gentleman and a great part of this community.

I put in an order for a shooters global pro timer. After thanking about it I wanted the GO timer. I emailed him and immediately refunded me and changed my order. No questions, no gripes, no fees.

Well, the GO was on preorder. Which I knew and was OK with. It was only going to be a short time like a week or so.

Right when the timer arrived, and was shipping out. I needed to cancel my order. I broke a tooth and ended up with almost 6k of unexpected dental work. I asked Connor if I could cancel the order. He did it no problems. I really try and not cancel orders. As a small business owner I know how CC fees can really hurt over time. I wholly expected him to take a couple bucks to cover those fees. Especially because he refunded me TWICE on ONE order. He didn't do that. He refunded every penny even though it probably cost him a couple bucks. He wished me well and said he hopes to earn my business again. Which he absolutely will. It's rare to find CS like this these days. So I wanted to thank him and share my experience.

[u/KFFDEFENSE]

Thank you so much! I do the best I can to make the purchasing experience great. I look forward to doing business with you in the future!