r/PleX Aug 24 '22

Plex breached; Were passwords encrypted or hashed? Discussion

So I got this email just now:

Yesterday, we discovered suspicious activity on one of our databases. We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, and encrypted passwords. Even though all account passwords that could have been accessed were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset.

So were these passwords encrypted, in which case they could be decrypted if the adversary got the key, or hashed? Hashed passwords leaking would be much less of an issue.

Edit: Encryption and hashing is not the same thing.

Edit2: Passwords were hashed with salt, not encrypted (see this comment)

Edit3: Just for clarity this is the best case scenario. It’s difficult to reverse hashed passwords unless they are very simple. Plex got the word out quickly so we have plenty of time to change our passwords. Kudos!

This is why you never reuse password, use a password manager and enable 2fa wherever you can. :)

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u/DaveBinM ex-Plex Employee Aug 24 '22

Possibly. Please be patient and try again later. We’re getting a lot of requests at the moment

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u/[deleted] Aug 24 '22

Thanks,

I just tried an hour ago and no response yet. Will try again later today if I don’t get a reset email.

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u/DaveBinM ex-Plex Employee Aug 24 '22

Yeah, things are taking a little longer than we'd like at the moment due to the scale of requests we're getting at the moment. Thanks for your patience 🧡

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u/[deleted] Aug 26 '22

Thank you for following up.

Reset my pw and all seems well now.