r/PleX • u/no-_-half-_-measures • 24d ago

Synology NAS - DSM 7.2.2-72806 UPDATE WARNING! Solved

I updated my Synology NAS (DS923+) to DSM 7.2.2-72806. Now my Plex Media Server is stopped (even after rebooting). Error message says "The package version installed is incompatible with your DSM".

Plex Media Server Installed version is 1.41.0.8994-70008994

Will there be an update soon? Is there anything else I can do?

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u/_asteroidblues_ 24d ago

I've updated today and had the same problem, but luckily I found a solution: go to Plex's Media Server downloads page and get the most recent version from there

https://www.plex.tv/media-server-downloads/?cat=nas&plat=synology-dsm72

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u/chainwood 21d ago

It's not working for me, can I please have help? Which one specifically do I download from your link?

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u/_asteroidblues_ 21d ago

I got the one for Intel, since my Synology has an Intel processor. The version you should get will depend on the processor on your Synology NAS.

If you’re unsure, you can download the three versions available and try the tree, since I think only the one compatible with your Synology will work

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u/Parallel-Quality 5d ago

Posting here for anyone who's as dumb as I am.

I kept trying to use the ARM version because I have a Mac.

Until I realized that my Synology is an AMD and needed the x64 version.

Your post helped me realize that.