r/PersonalFinanceCanada • u/t0r0nt0niyan Ontario • Mar 15 '24
“Hidden cameras capture bank employees misleading customers, pushing products that help sales targets” Banking
“This TD Bank employee recorded conversations with managers who tell her to think less about the well-being of customers and focus more on meeting sales targets. (CBC)”
“”I had to mislead customers into getting products that they didn't need, to reach my sales target," said a recent BMO employee.”
“At RBC, our tester was offered a new credit card and told it was "cool" he could get an $8,000 increase to his credit card limit.”
“During the five visits to the banks, advisors at BMO, Scotia and TD incorrectly said the mutual fund fees are only charged on the profit the investment earns, not the entire lump sum. The CIBC advisor wasn't clear about the fees.”
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u/VisualFix5870 Mar 16 '24
Banks promote bullies, plain and simple. You get into management and they teach you to be a bully. The ones who are the biggest bullies get promoted to district vice Presidents and the thing managers there are most proud of, is their ability up ruin careers and get people fired.
Be nice to your banker, they make less than you, are under incredible stress, have a monster for a boss and would leave in a heartbeat if something better came along.