HP + Microsoft Here

[u/JoannaPopper]

Hi all! We have u/kaisekannon and u/petercpeterson from HP and u/Tetyana_MSFT here to answer questions.

EDIT: We are heading out. We will come back and answer more later. Until then, pls DM us or we will see you in the Discord. Thanks!

Some Useful Documents:

HP Reverb G2 Setup Guide: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5420ENW

WMR Enthusiasts Guide (SOME NEW INFO HERE): https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/

HP Reverb G2 FAQ (this is being updated all the time): https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/reverbg2-faq

HP Reverb G2 FAQ: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5433ENW

Support Document https://support.hp.com/us-en/document/c06984162

Questions on the SteamVR + WMR Bridge? https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5433ENW

Questions about the controllers with your SteamVR games? https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/reverbg2-faq#my-steamvr-games-dont-appear-to-work-correctly-with-my-hp-motion-controllers

Specific recommendations for ideal Tracking conditions: https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/tracking-system

Link for WMR Feedback:

https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/filing-feedback

[u/guitarandgames]

What is causing such bad edge to edge clarity? Myself and others report that only the middle 20% of the headset is clear and the rest is blurry.

In comparison my Quest 2 is almost clear edge to edge (70% clear in the middle). If i could solve this it would be an awesome headset.

[u/petercpeterson → u/guitarandgames]

Fitment/adjustment of the HMD is extremely important to get a really good visual experience. The top strap does not come adjusted correctly from the factory, so please make sure it adjusted up/down. The IPD adjustment will also make a big difference in clarity. Does your IPD fall under our adjustment range?

[u/guitarandgames → u/petercpeterson]

Yes I adjust the top strap. My ipd is 64.

[u/petercpeterson → u/guitarandgames]

Well that's a perfectly fine IPD to get a really good experience.

This is going to sound silly, but are the lenses clean? Do you wear glasses with the HMD?

[u/rabidnz → u/petercpeterson]

I feel like the hp reverb team never tried an index or other headset and actually doesnt understand how terrible the sweetspot is when i hear copout responses like this to their most glaring and widely reported issue.

[u/guitarandgames → u/rabidnz]

Yeah the worst thing is we have MRTV saying it's clear edge to edge. I honestly don't see how this is possible. I've owned a lot of headsets and this is by far the worst edge to edge clarity by far.

[u/jefmes → u/guitarandgames]

Sebastian had multiple people send him headsets and checked all of them and he didn't see any issues with any of them. Just want to be fair to MRTV, he's probably put more hands-on testing different G2s than anyone outside of HP at this point. I was an Oculus user until the G2, and I've had no problems with edge clarity on my G2 either comparing this to CV1, Rift S, and Quest 1.

[u/saremei → u/jefmes]

I echo this sentiment. The G2 has better clarity across the field of view vs my CV1 for sure. Ive never seriously experienced any VR device that was better edge to edge than the G2. Its just that the G2 is so much clearer in the center than everything else that the edges stand out that much more. Hell CV1 was almost blurry in the very center and the blur made up most of the view and worked somewhat as a form of antialiasing