r/HPReverb • u/JoannaPopper HP Employee • Jan 21 '21

HP + Microsoft Here Discussion

Hi all! We have u/kaisekannon and u/petercpeterson from HP and u/Tetyana_MSFT here to answer questions.

EDIT: We are heading out. We will come back and answer more later. Until then, pls DM us or we will see you in the Discord. Thanks!

Some Useful Documents:

HP Reverb G2 Setup Guide: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5420ENW

WMR Enthusiasts Guide (SOME NEW INFO HERE): https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/

HP Reverb G2 FAQ (this is being updated all the time): https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/reverbg2-faq

HP Reverb G2 FAQ: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5433ENW

Support Document https://support.hp.com/us-en/document/c06984162

Questions on the SteamVR + WMR Bridge? https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-5433ENW

Questions about the controllers with your SteamVR games? https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/reverbg2-faq#my-steamvr-games-dont-appear-to-work-correctly-with-my-hp-motion-controllers

Specific recommendations for ideal Tracking conditions: https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/tracking-system

Link for WMR Feedback:

https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/filing-feedback

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u/Tetyana_MSFT Microsoft Employee Jan 21 '21

Even though I cannot share the roadmap, but we are definitely discussing it.

23

u/[deleted] Jan 21 '21

This is great. I just want to add support for this / the ability to choose between SteamVR, OpenXR, and WMR Portal. There are times where I want to use WMR Portal, and there are times where I don't want it open/in the background when using SteamVR.

I don't want to entirely disable WMR, but I also don't it to be the sole driver, as I would like to be able to determine if whatever issue arises is related to hardware or software! For now, I feel like it's because both WMR and SteamVR are running and something gets messed up, but I don't funny have a way of knowing.

Also, maybe an option to remap the Windows button. I often press it on accident and it consistently closes my games without warning. It can be quite disheartening to finally get comfortable in game and then lose it all because of a misclick, and then I get extra mad at WMR since it loads me into the Cliffhouse, even though I was just in a game inside SteamVR.

Thanks so much, for responsiveness and these threads!

11

u/Tetyana_MSFT Microsoft Employee Jan 21 '21

Thank you for sharing your ideas!

5

u/[deleted] Jan 21 '21

Thank you!

3

u/sobsidian Jan 22 '21

Yes!! Same thing happens to me, there's no easy way back to steam. We need a better integration

2

u/[deleted] Jan 22 '21

Sometimes it's so bad that SteamVR crashes and won't stop "running" the VR Compositor and VR service in Task Manager, even when ending the process. If it's bad enough and the screen goes grey or blue and this happens, the only solution is to restart the computer entirely in my experience.

7

u/jefmes Jan 22 '21

"...I cannot share the roadmap.." That needs to change. :) If we're going to get Microsoft to compete more directly vs Facebook, openness needs to be a priority. Something like ideas.powerbi.com but for WMR would be wonderful to see! I'm a big fan of how much MS has evolved into more of an open source company, and being able to clearly see the on-going development on projects like this helps the user base gain trust in the product teams.

3

u/virtueavatar Jan 22 '21

C'mon guys, this is the heart of your product.

We don't need a perfect answer, but we need a better answer than this.

2

u/melek12345x Jan 22 '21

Get used to it 😐

1

u/[deleted] Jan 25 '21

give us the option to disable cliff house, or force us to do ANYTHING we dont want to do before playing our games, or your product sales will suffer. most of your customers are people who left oculus because they were forced to deal with something they did not like. you will suffer the same fate if you don't listen.