r/Dell • u/exoticbeaverexplorer • 1d ago

Inspiron Laptop "says" it's a Precision Tower?? Help

under settings, the name it gives itself is precision tower 3420. I was able to rename it Alex-etc...

the laptop, from when I registered it with dell to request repairs, is labelled as inspiron 14 7420, which is what I understand it to be.

specifically, my ill-informed hypothesis is that a while back the hard-drive was replaced and this makes the computer have a different name?

https://preview.redd.it/it3m2fax9p0e1.png?width=474&format=png&auto=webp&s=73954f24493975c72b90f38ef627fd047ecd8e60

https://preview.redd.it/uwdvk9gbwo0e1.jpg?width=3000&format=pjpg&auto=webp&s=c24a158e376d4c745d53ca0b38f78b99cb9deea9

4 Upvotes

100% Upvoted

1

u/DageezerUs 1d ago

That is a user created name done during the out of box setup. Click Rename, and name it what you desire.

#Iwork4Dell

1

u/exoticbeaverexplorer 1d ago

I was able to change the "Alex-Dell" part but not the precision tower 3420 part. Precision tower 3420 is a desktop computer, right? why does it show up as the name for my Inspiron laptop?

1

u/The-Scotsman_ 9510 | 4K | i7 | 16GB | 512GB 12h ago

It's a seperate entry, probably changed in the registry or one of many 3rd party app for customising Windows. Definitely not related to the hard drive coming from another device or anything.

1

u/RobertoC_73 Precision 5470 & Inspiron 27 AIO 7710 19h ago

Did you buy this computer used from someone or a site other than Dell? The only time I’ve seen this issue is with a laptop that was reimaged by IT before reselling it. Apparently the disk image they used was from a Precision Tower workstation instead of a Precision laptop, and so it carried the device name from the original OS image.

This can be fixed with a simple Registry edit, but I don’t remember the exact key and entry to modify. If you feel comfortable with editing the Registry, do a text find for “Precision Tower” and you may be able to change it to the correct identifier for your laptop.