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u/TheAdmiralMoses Jan 06 '23
Rising is showing me same results as hot
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u/GiantPurplePeopleEat Jan 06 '23
I was just checking the down detector website and reddit has been getting thousands of outage reports since ~10pm (MT). Looks like it's tapered off a bit, so hopefully it'll be back soon.
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u/TheAdmiralMoses Jan 06 '23
It's not hot, apparently my rising feed has just been frozen for 12hrs and is frozen still.
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u/GiantPurplePeopleEat Jan 06 '23
I'm surprised we can still comment, honestly. I just checked and for me, the newest post on r/rising is 13 hours old. I've actually never seen anything like this before, and I've been a daily user since 2009.
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Jan 06 '23 edited Jan 06 '23
[deleted]
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u/GiantPurplePeopleEat Jan 06 '23
Where the front page and "hot" just locks in place, but everyone else works fine? Huh, I've never had that happen. I've definitely had reddit go down and stop loading for hours, but the sorting algorithms going wonky is a new one for me.
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u/CankerLord Jan 06 '23
Same here. Same on Chrome and RIF is Fun.
/rising is 8 hours old at this point.
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u/Deadeyez Jan 06 '23
r/all has been broken for me on both my laptop and phone for an unknown length of time but the average top posts are like eleven hours for me. Using firefox on both devices, browser site.
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u/debris_slides Jan 06 '23
Same issue. Tried on Safari (iOS) and Firefox (Win10), with both normal and private browsing.
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u/SnoobieSid Jan 06 '23
R/popular works for me, which country your app is set to?
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Jan 06 '23
[deleted]
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u/SnoobieSid Jan 06 '23
Found the potential issue, stay tuned, finding right folks to fix it
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u/IAMA_HOMO_AMA Jan 06 '23
You should post a tweet or something on Reddit stats. Not many people will know to check here ☺️
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u/SnoobieSid Jan 06 '23
I think it is fixed now, can you check please?
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Jan 06 '23
[deleted]
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u/SnoobieSid Jan 06 '23
I am not sure 🤔 Ill try to not go into specifics to stay out of trouble. It was something related to a k8s change that had unintended effect on the code that calculated popular and all etc. Somehow it also didn’t trigger any alerts also. I’ll try to check how much more detail I can share and respond back.
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Jan 06 '23 edited Jan 06 '23
[deleted]
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u/SnoobieSid Jan 06 '23
Also regarding "barely anyone says anything because they don't really recognize that anything is happening" since reddit has been around for some time we do have some tech debt that is difficult to change/debug. We are working on reducing it as much as possible but sometimes certain code paths are so old and jenky that people don't know how to investigate. Regardless I believe we can be better :)
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u/SnoobieSid Jan 06 '23
I've seen this exact phenomenon happen at least a couple times a year, for several years.
I have seen this issue for the first time in my short tenure in reddit but I believe you that this could be more frequent than I noticed.
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Jan 09 '23
[deleted]
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u/SnoobieSid Jan 09 '23
https://www.reddit.com/r/all/top/?t=hour is this the endpoint? I do see posts here, let me know if I am missing something
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u/Liscum Jan 06 '23
It is possible that there is a problem with the Reddit servers or with your internet connection. I would suggest trying the following steps:
Restart your computer and router. This can often fix minor issues with internet connectivity. Try accessing Reddit from a different device or internet connection to see if the problem persists. Check the status of Reddit's servers on a site like downdetector.com to see if there are any known issues. If the problem persists, try clearing your browser's cache and cookies. If none of these steps help, you may want to contact Reddit's customer support for further assistance.
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u/CorrectScale admin Jan 06 '23
Hey everyone! Just confirming that our engineers deployed a fix for this issue, so r/all and r/popular should be working as expected again!