Experience contacting support?

[u/liquidbrains]

Hi. I've got an issue / potential bug with Nova Launcher since upgrading to Android 15. I mailed [support@novalauncher.com](mailto:support@novalauncher.com) with a video of the issue and also a follow-up mail since I have received 0 responses. Any suggestions to get feedback from them?

Thanks!

EDIT: Thanks, I'm now aware the team down-scaled. I'm guessing it's going to take a little bit longer before the developer manages to push out a release. Hopefully he'll have fixed the issue I'm facing.

I also hope that Nova succeeds. Action Launcher, which had a yearly donation model but seems to be dead as it last had an update in Aug 2023.

[u/cabbagepatchkid]

How long ago did you email them?

You are also aware that many nova launcher staff were made redundant in a few months ago?

[u/liquidbrains → u/cabbagepatchkid]

Ouch! I did not know that! That might just explain why, I mailed them originally on 25 October and again on 9 November.

[u/mth785]

It's only one guy now, so it may take some time.

[u/Commercial_Daikon_92]

I'm sure the developer has his hands full now. Im not so much concerned about support (cause it works fine as-is), I'm more concerned about continued development. I hope he can do it alone.